Senior IT Support Specialist

4 days ago


Bengaluru, Karnataka, India IT Skylight Full time
About the Role

We are seeking a skilled IT Support Professional to join our team at IT Skylight. The ideal candidate will have a strong background in technical support, with a focus on Office 365 and cloud solutions.

Key Responsibilities
  • Provide high-quality technical support to our clients via phone, email, and remote connections.
  • Troubleshoot and resolve complex technical issues related to Office 365, Azure, and Windows Server.
  • Work collaboratively with our team to resolve technical issues and improve our service offerings.
  • Stay up-to-date with the latest technologies and best practices in the field of IT support.
Requirements
  • Minimum 12 years of experience in IT support, with a focus on desktop support.
  • Strong knowledge of Office 365, Azure, and Windows Server.
  • Excellent communication and problem-solving skills.
  • Ability to work independently and as part of a team.
  • Available to work on-call and flexible hours.

We Offer

  • A competitive salary and benefits package.
  • The opportunity to work with a dynamic and forward-thinking company.
  • A collaborative and supportive team environment.

How to Apply

If you are a motivated and experienced IT Support Professional looking for a new challenge, please submit your application, including your resume and a cover letter.



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