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Senior IT Support Specialist

4 weeks ago

Bengaluru, Karnataka, India Microland Full time

Job Summary

Microland is seeking a highly skilled Senior IT Support Specialist to join our team. As a key member of our IT support team, you will be responsible for providing technical support to our organization's IT systems, ensuring high uptime and efficient operation.

Key Responsibilities

  • Provide technical support for desktop computers, laptops, and other end-point devices
  • Install, configure, and troubleshoot Windows Operating Systems, including Windows XP, Windows 7, Windows 10, and Windows 11
  • Assist with hardware and software issues, including printer management, backup and recovery, and end-point security
  • Collaborate with other IT teams to perform periodic maintenance and handle individual system hardware, software, and network queries
  • Update support tickets with progress and maintain technical documentation

Requirements

  • Any Graduate degree
  • Microsoft 365 Certified: Modern Desktop Administrator Associate
  • Excellent communication and problem-solving skills
  • Ability to work independently and as part of a team

What We Offer

Microland offers a dynamic and challenging work environment, opportunities for growth and development, and a competitive compensation package.