Senior Technical Support Specialist
2 weeks ago
We are seeking a highly skilled Senior Technical Support Specialist to join our team at SmartBear.
As a Senior Technical Support Specialist, you will be responsible for providing in-depth technical support to our customers, troubleshooting complex issues, and collaborating with our development teams to identify and propose solutions.
You will have the opportunity to work with a wide range of languages and frameworks, develop tools and enhance documentation to improve our support processes, and contribute to the growth and development of our team.
We are looking for a personable, empathetic, and professional individual with a systematic approach to problem-solving and a passion for learning new skills and technologies.
Commercial experience of developing in at least 2 of the following categories of development languages is required, including mobile, JavaScript, scripting, and server development.
Why join SmartBear? We celebrate our differences, prioritize our team's well-being, and invest in their success. We are an equal employment opportunity employer and encourage success based on individual merits and abilities.
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