IT Service Delivery Specialist
8 hours ago
About the Role
We are seeking a highly skilled IT Service Delivery Specialist to join our team in Bangalore, India. As an integral part of our operations, you will be responsible for ensuring seamless delivery of IT services to our clients.
Key Responsibilities
- Provide technical guidance and support to less experienced colleagues in resolving complex IT issues
- Act as a liaison between customers and departments to ensure prompt resolution of online system problems
- Analyze and solve problems by investigating potential solutions using troubleshooting skills
Requirements
- Awareness of Microsoft Operating Systems local and Hybrid (Office and Remote) administration and Microsoft Office family applications
- Experience of providing Hybrid (Office and Remote) IT support is an advantage
- Good reporting abilities
- Excellent communication and customer service skills
Benefits
- Flexible work arrangements including shifts if required
- Ongoing training and development opportunities
- Competitive salary package with benefits commensurate with experience
- $55,000 - $65,000 per annum (estimated)
About NTT DATA
NTT DATA is a trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success.
Equal Opportunity Employer
NTT DATA is an equal opportunity employer and considers all applicants without regard to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law.
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