IT Service Delivery Manager for IT Infrastructure Specialist
1 day ago
Job Title: IT Service Delivery Manager for IT Infrastructure Specialist
">About SA Tech: SA Tech is a leading IT consulting and services company, specializing in delivering cutting-edge technology solutions to global clients. With a strong focus on IT infrastructure, SA Tech helps businesses achieve operational excellence through innovative solutions, exceptional service delivery, and a customer-centric approach.
Salary Range: ₹12,00,000 - ₹20,00,000 per annum based on experience
About the Role: We are seeking an experienced IT Service Delivery Manager for our IT Infrastructure team. As a key member of our team, you will be responsible for ensuring the efficient delivery of IT services to meet the needs of our organization.
Key Responsibilities:
- Service Management: Oversee the delivery of IT services to ensure they meet business requirements and service level agreements (SLAs). Develop and implement service delivery standards and processes. Monitor and report on the performance of IT services, addressing any deviations from service standards.
- Customer Relationship Management: Maintain strong relationships with clients to understand their needs and ensure these are met. Handle customer complaints and issues related to IT services. Ensure customer satisfaction through effective communication and service delivery.
- Incident and Problem Management: Manage and resolve critical incidents and service requests. Act as the first escalation point for support calls and service requests. Coordinate with other IT teams to ensure seamless service delivery.
- Vendor and Contract Management: Manage relationships with vendors and suppliers, negotiating contracts for IT services. Ensure all IT services comply with relevant laws, regulations, and company policies.
- Continuous Improvement: Identify opportunities for improvement in the delivery of IT services and implement changes as needed. Stay updated with the latest IT trends and technologies to enhance service delivery.
Requirements:
- Proven experience in IT service delivery or a similar role.
- Strong understanding of IT infrastructure and service management principles.
- Excellent project management and leadership skills.
- Ability to manage multiple priorities and work under pressure.
- Strong communication and customer service skills.
Why Join Us: At SA Tech, we offer a dynamic and challenging work environment that fosters growth and development. Our teams are committed to providing high-quality IT services, ensuring business continuity, and fostering long-term partnerships.
-
Cloud Infrastructure Specialist
4 weeks ago
Bengaluru, Karnataka, India SMARTWORK IT SERVICES Full time**Job Title:** Cloud Infrastructure Specialist Role and Responsibilities:At SMARTWORK IT SERVICES, we seek a talented Cloud Infrastructure Specialist to maintain and scale our production services and servers across multiple data centers for complex, data-intensive cloud services. Key responsibilities include:Improving scalability, service reliability,...
-
Senior IT Infrastructure Specialist
4 weeks ago
Bengaluru, Karnataka, India IT Full timeJob Description:We are seeking a Senior Site Reliability Engineer to join our IT team focused on security products and projects. The ideal candidate will have a strong background in Linux, Windows, and VMware environments, with expertise in Infrastructure as Code (IaC) using tools and languages such as Java, Python, Unix Shell, Powershell, or their...
-
IT Service Delivery Manager
4 weeks ago
Bengaluru, Karnataka, India Nexthire Full timeJob Title: IT Service Delivery Manager (IT Infrastructure)Location: GlobalExperience: 7-9 YearsWork Mode: Work from Office (WFO)Work Days: 5 Days per Week Role Overview: The IT Service Delivery Manager (SDM) for IT Infrastructure is responsible for delivering high-quality IT services to meet business requirements and service level agreements (SLAs). This...
-
Information Security Specialist
3 weeks ago
Bengaluru, Karnataka, India IT Service Company Full timeJob Title: Information Security SpecialistCompany Overview:Procain Consulting and Services Private Limited is a dependable partner for IT Infrastructure, Information Security, and Cloud services. Our team has rich technology expertise in understanding the requirements of different business verticals.Job Description:We are seeking an experienced Information...
-
AWS Cloud Security Specialist
1 month ago
Bengaluru, Karnataka, India IT Full timeJob Title: AWS Cloud Security SpecialistJob Summary: We are seeking an AWS Cloud Security Specialist to implement and manage security measures within AWS cloud environments. The ideal candidate will have strong expertise in cloud security principles, coding, automation, and creating scalable security solutions.Key Responsibilities:Security Implementation:...
-
Technology Service Delivery Manager
4 weeks ago
Bengaluru, Karnataka, India EOS IT Solutions Full timeAt EOS IT Solutions, we are seeking a highly skilled Technology Service Delivery Manager to join our team. The successful candidate will be responsible for managing the coordination of multiple technical delivery teams to deliver a product or service for the business.Key Responsibilities:Lead end-to-end project delivery, from initiation to closure, ensuring...
-
IT Infrastructure Management Specialist
7 days ago
Bengaluru, Karnataka, India SMARTWORK IT SERVICES Full timeJob DescriptionAs an Operations Engineer at Smartwork IT Services, you will play a pivotal role in ensuring the smooth functioning of production systems and services. Your primary responsibility will be to monitor system performance, troubleshoot technical problems, and collaborate with cross-functional teams to guarantee efficient operations.This position...
-
Service Delivery Manager
1 month ago
Bengaluru, Karnataka, India SLK Full timeJob Title: Manager - Intelligent Infrastructure ServicesCompany Overview: SLK Software Private Limited is a leading provider of innovative solutions.Job Description: We are seeking a dedicated Service Delivery Manager to maintain strong customer relationships and improve our services to ensure customer satisfaction. The Service Delivery Manager will be...
-
Bengaluru, Karnataka, India Intuitive Full timeJoin Intuitive, a pioneer in minimally invasive care, and take on the role of IT Infrastructure Service Delivery Manager. As a key member of our team, you will be responsible for managing the end-to-end delivery of IT infrastructure services. Your primary goal will be to ensure timely and efficient execution, fostering a culture of collaboration and...
-
Service Management Delivery Specialist
3 weeks ago
Bengaluru, Karnataka, India Vodafone Full timeService Management Delivery Specialist Role OverviewThe Service Management Delivery Specialist plays a crucial part in delivering activities across the business cycle phases: sell, build, run. This individual commences with customer engagement and identifies business growth opportunities based on customer needs and capabilities. They create a commercially...
-
IT Infrastructure Specialist
6 days ago
Bengaluru, Karnataka, India NTT Full timeJob DescriptionThe role of the IT Infrastructure Specialist at NTT DATA involves operating within a Region/Country or Services function and is accountable for service delivery at the highest level, ensuring client satisfaction and successful continuance of business operations.This specialist ensures managed services are provided to all clients, guaranteeing...
-
IT Service Delivery Specialist
4 weeks ago
Bengaluru, Karnataka, India Garrett - Advancing Motion Full timeJob Title: IT Service Delivery SpecialistAt Garrett - Advancing Motion, we are seeking an IT Service Delivery Specialist to join our team. This role plays a crucial part in ensuring the smooth operation of technology systems within the organization.Key Responsibilities:Develop and implement a comprehensive service management framework to ensure service...
-
Service Management Delivery Specialist
4 weeks ago
Bengaluru, Karnataka, India Vodafone Full timeKey Responsibilities:The Service Management Delivery Specialist plays a vital role in delivering activities across the business cycle phases: sell, build, run. They commence with customer engagement and identify business growth opportunities based on customer needs and capabilities. The specialist creates a commercially viable business case, overseeing the...
-
Service Delivery Specialist
1 month ago
Bengaluru, Karnataka, India Tangoe Full timeJob Title: Service Delivery SpecialistReports To: Service Delivery ManagerJob Family, Function: Operations, Service DeliveryHow Service Delivery Contributes to TangoeThe Service Delivery team supports Tangoe in delivering an exceptional customer experience. This includes:• Providing critical support and management of customer fixed and mobile carrier...
-
Service Delivery Specialist
2 weeks ago
Bengaluru, Karnataka, India Arvi Systems & Controls Pvt Ltd Full timeWe are seeking a highly skilled Service Delivery Specialist to provide exceptional service to our clients. The ideal candidate will have excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.The Service Delivery Specialist will be responsible for coordinating services to meet the needs of our...
-
IT Infrastructure Specialist
1 month ago
Bengaluru, Karnataka, India @ Six Sigma Full timeJob DetailsOrganisation Name Tata Consultancy ServicesAbout Organisation CMM Level 5Company Requirement Type PermanentJob Title IT Infrastructure SpecialistJob Level Middle ManagementJob DescriptionTata Consultancy Services is seeking a skilled IT Infrastructure Specialist to join our team at @ Six Sigma. As a key member of our operations team, you will be...
-
Cloud Infrastructure Specialist
4 weeks ago
Bengaluru, Karnataka, India Amagi Full timeCloud Infrastructure Specialist Role at AmagiAmagi's platform team is responsible for running several broadcast-related software services on Kubernetes and other cloud platforms. We're looking for a cloud infrastructure specialist to join our team and help us build, scale, and manage cloud-native infrastructure for broadcast and FAST channels.Key...
-
IT Service Delivery Manager
4 weeks ago
Bengaluru, Karnataka, India Nexthire Full timeRole Overview: Nexthire is seeking a highly skilled IT Service Delivery Manager to join our team. This role involves ensuring the efficient delivery of IT services to meet the needs of our organization.Key Responsibilities:Service Management: Oversee the delivery of IT services to ensure they meet business requirements and service level agreements...
-
Cloud Infrastructure Specialist
4 weeks ago
Bengaluru, Karnataka, India Talpro Full timeCloud Infrastructure SpecialistWe are seeking a skilled Cloud Infrastructure Specialist to join our team at Talpro. As a key member of our team, you will be responsible for designing, implementing, and managing cloud infrastructure solutions for our clients.Key Responsibilities:Design and implement cloud infrastructure solutions using AzureDevelop and...
-
IT Service Delivery Manager
3 weeks ago
Bengaluru, Karnataka, India Nexthire Full timeEmployed at Nexthire, you will assume the role of the IT Service Delivery Manager, overseeing the delivery of IT services to meet organizational needs. This position demands a professional with a strong understanding of IT infrastructure and service management principles. Key responsibilities will involve managing IT service delivery processes, maintaining...