Hotel Operations Manager

3 weeks ago


Khopoli, Maharashtra, India Accor Full time
About the Role

We are seeking an experienced Hotel Operations Manager to oversee the daily operations of our Housekeeping department. This is a key role within our hotel, responsible for ensuring the highest standards of cleanliness and guest satisfaction.

Job Description

The successful candidate will be responsible for:

  • Leading a team of housekeeping staff to ensure seamless delivery of services
  • Coordinating with other departments to maintain high levels of communication and cooperation
  • Maintaining accurate records of inventory, linen, and uniforms
  • Conducting regular training sessions to enhance skills and knowledge
  • Implementing effective systems to monitor and improve productivity
  • Ensuring compliance with safety and security protocols
Responsibilities

In addition to the above responsibilities, the Hotel Operations Manager will also be responsible for:

  • Routine checks on floor staff, linen, uniforms, supplies, equipment, and trolleys
  • Providing hygienically clean, safe, and comfortable rooms with effective amenities and mini bars
  • Planning for PMP schedules and occupancy reports
  • Monitoring defects in areas and reporting to the engineering department
  • Responsible for the activities of all floor staff and housekeeping attendants under their jurisdiction
Requirements

To be successful in this role, you will need:

  • A minimum of 3 years' experience in a similar position
  • Excellent leadership and communication skills
  • Ability to work effectively under pressure
  • Strong analytical and problem-solving skills
What We Offer

We offer a competitive salary package including:

  • $60,000 per annum
  • Bonuses and incentives based on performance
  • Opportunities for career growth and development
Location

This role is based in our hotel located in [location], with easy access to public transportation.



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