Operational Management Specialist

3 weeks ago


Khopoli, Maharashtra, India Accor Full time
Job Overview

We are seeking an experienced Operational Management Specialist to join our team at Accor. In this role, you will be responsible for ensuring the smooth operation of various departments within the hotel, focusing on efficiency, productivity, and guest satisfaction.

Key Responsibilities
  1. Co-ordination and Team Support

The ideal candidate will establish and maintain seamless co-ordination with all departments to ensure maximum cooperation, productivity, morale, and guest service.

  1. Provide effective support to the team to enable them to deliver effective and efficient services.
  2. Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
  3. Motivate and develop staff to ensure smooth functioning of the department.
  4. Ensure that the team is trained for all safety provisions.
Financial Management
  1. Cost Effective Resource Management

The successful candidate will ensure optimal, cost-effective use of resources and educate the team on the same.

  1. Coordinate with other departments for regular servicing and testing of equipment.
  2. Check and ensure that proper safety measures have been adhered to and also ensure maintenance of all fire fighting equipment.
  3. Ensure that all the first aid kits are available for use in their proper places.
  4. To supervise the operations of Air-conditioning plant, boilers, pumps etc.
  5. Ensure that desired level of water is maintained in water storage tanks.
  6. Ensure correct maintenance of all equipment in conjunction with the other user departments & stay abreast of technological advances in surveillance & safety equipment.
Salary and Benefits

We offer a competitive salary of approximately $80,000 per annum, depending on experience. Additional benefits include a comprehensive training program, opportunities for career growth, and a dynamic work environment.

About Accor

Accor is a global leader in hospitality, operating over 4,800 hotels across 100 countries. We pride ourselves on delivering exceptional guest experiences and providing our employees with the tools and support needed to succeed.



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