Hotel Experience Specialist

3 days ago

Kollam, Kerala, India beBeeHospitality Full time ₹ 3,00,000 - ₹ 6,00,000
About This Role

We are seeking a highly motivated and enthusiastic individual to join our team as a Hotel Intern.

This is an exceptional opportunity to gain valuable experience in the hospitality industry, working with our properties in South and West India.

  • Key Responsibilities:
  • Guest Services: Provide excellent customer service, greeting and welcoming guests throughout their stay.
  • Front Desk Operations: Manage check-ins and check-outs efficiently, ensuring accurate completion of all necessary documentation.
  • Communication: Handle phone calls, messages, and inquiries, redirecting them to relevant departments when necessary.
  • Administrative Support: Maintain and organize files, records, and documents, updating them as needed. Create and manage spreadsheets for reporting and operational needs.
  • Property Management Support:
    • Conduct inventory checks and maintain records.
    • Assist in the procurement of monthly supplies.
    • Act as property in-charge during the absence of the property manager.
  • Food and Beverage Assistance: Support the service of food and beverages to ensure guest satisfaction.
  • Book keeping Assistance: Issue invoices, checks, and assist in basic bookkeeping tasks.
About You

To be successful in this role, you will need to possess excellent communication and interpersonal skills, be highly organized and able to work effectively in a fast-paced environment.

You should also have a strong attention to detail and be able to multitask, managing multiple responsibilities simultaneously.

In addition, you will need to be able to work well under pressure, remaining calm and composed in stressful situations.

If you are a motivated and enthusiastic individual who is looking to gain valuable experience in the hospitality industry, we encourage you to apply for this exciting opportunity.

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