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General Hotel Manager Position Available
2 weeks ago
The Hotel Operations Manager will be responsible for overseeing the daily operations of a 35-50 key hotel/hostel. This includes managing front office, housekeeping, human resource management, F&B, guest experience, R&M & engineering, security & safety.
Key responsibilities:
- Extensive work experience in hospitality/hotel industry
- Understanding of company vision, business expansion plans, operational standards
- Managing hotel pre-launch phase, day to day operations
- Supervising various functions and human resources (blue/white collar)
- Managing operational quality with attention to detail on infrastructure, services, staff, operations
- Handling & resolving escalations and grievances
- Managing P&L and cost-effectiveness while ensuring high service quality
- Motivating, mentoring and aligning staffs
- Liaising with various departments and ensuring a cordial relationship
Qualifications:
- Hospitality graduate/post-graduate or diploma in hospitality
- Min. 5 years of experience in a hotel, hostel, guest house
- Extensive operational knowledge of hotel operations
- Outstanding communication, interpersonal & time-management skills
- Flexible to relocate anywhere in southern India