Global Customer Insights Director

1 month ago


Bengaluru, Karnataka, India Novo Nordisk Full time

**About the Role**

We are seeking an exceptional individual to join our team as a Global Customer Insights Director at Novo Nordisk.

The ideal candidate will be responsible for driving high-quality primary market research for key products, portfolios, and areas of interest on a country, regional, and global level.

With over 10 years of experience in customer insights or consulting within the healthcare or pharmaceutical sectors, this role requires strong stakeholder management experience, with at least 50% of experience in front-end or client-facing roles involving direct interaction with global or regional brand/commercial/strategy teams or end-users of customer insights or senior leadership.

This is a dynamic and fast-paced environment where you will work closely with cross-functional teams to drive deliverables for multiple Corporate Vice President (CVP) areas within Commercial – GBS. Located in Bangalore, India, we offer a collaborative and international matrix environment.

In addition to your industry knowledge and expertise, we are looking for someone with excellent interpersonal and communication skills to effectively navigate a diverse and international matrix environment. Good presentation skills with demonstrated ability to structure presentations and convey compelling narratives are also essential.

You will thrive in addressing ambiguity and shifting priorities, demonstrating urgency in your approach to work, while operating with a high level of independence in operational decisions.

**Qualifications and Experience**

  • 10+ years of pertinent experience in customer insights or consulting within the healthcare or pharmaceutical sectors.
  • Education from premier institutions, holding a master's degree in science or management.
  • Strong stakeholder management experience, with at least 50% of experience in front-end or client-facing roles.
  • Exceptional interpersonal and communication skills.

**What We Offer**

We offer a competitive salary range of ₹80 Lakhs - ₹1 Crore per annum, depending on your qualifications and experience. In addition to a comprehensive benefits package, you will have opportunities for career growth and professional development in a dynamic and fast-paced environment.

**Working at Novo Nordisk**

Novo Nordisk is a leading global healthcare company with a legacy of driving change to defeat serious chronic diseases. We recognize the importance of the unique skills and perspectives our people bring to the table and work continuously to bring out the best in them.



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