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Customer Experience Specialist

1 month ago


Bengaluru, Karnataka, India Couch And Decor Full time

We are seeking a highly motivated and customer-focused individual to join our team as Customer Experience Specialist at Couch And Decor.

**About Us:**

Couch And Decor is a leading furniture showroom in Akshayanagar, Bengaluru, offering a wide range of stylish and comfortable products for modern lifestyles.

**Job Summary:**

This role involves providing exceptional customer service, ensuring every customer feels valued and satisfied with their shopping experience. The ideal candidate will have excellent communication skills, be able to multitask, and maintain a high level of professionalism in all interactions.

**Responsibilities:

  • Greet customers warmly and ensure they receive personalized attention throughout their visit.
  • Listen attentively to customers' requirements and provide tailored product recommendations.
  • Complete orders efficiently and accurately, while maintaining a positive attitude.
  • Ongoing quality checks on products and display areas to meet company standards.

**Preferred Candidate Profile:**

We welcome applications from candidates with strong communication skills, good English and Kannada language proficiency, and the ability to work well in a team environment. A minimum qualification of +2 or Graduate is preferred.

**Work Arrangements:

We offer a Full-time schedule with Day shifts and Fixed shifts available. Ability to commute or relocate to Akshayanagar, Bengaluru is a plus.

**Remuneration:**

The salary for this position is estimated to be ₹15,000.00 - 20,000.00 per month, depending on experience and qualifications.