Customer Experience Champion
5 days ago
In this dynamic role as Customer Advocacy Specialist at Azentio Software Pvt Ltd, you will be the voice of our customers, ensuring their feedback drives our strategy, product improvements, and customer success initiatives. As a key member of our team, you will work closely with Marketing, Product, and Customer Success teams to enhance customer experience and strengthen relationships.
Key Responsibilities:- Manage the Customer Advisory Board program, including recruitment, onboarding, and engagement of CAB members.
- Plan and execute CAB meetings, setting agendas, developing content, and following up with communication.
- Act as the primary liaison between CAB members and internal teams, collecting and sharing insights, ideas, and feedback to drive product and service enhancements.
- Track and report on CAB activities, highlighting key customer insights and recommendations for senior leadership.
- Three years of experience in Customer Advocacy, Customer Success, or Marketing roles, preferably in a B2B environment.
- Possess exceptional interpersonal and communication skills, with the ability to build relationships and engage customers.
- Strong project management skills, with experience organizing events, meetings, or advisory boards.
- Proficiency in using CRM, marketing automation, and advocacy management tools.
- Creative writing skills with a knack for storytelling and content creation.
- A passion for customer success, advocacy, and creating exceptional customer experiences.
Estimated salary: ₹8,50,000 - ₹12,00,000 per annum.
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Customer Experience Champion
2 weeks ago
Bengaluru, Karnataka, India FRND Full timeAbout the RoleWe're seeking a seasoned professional to lead our customer-facing team, drive growth, and foster meaningful relationships. If you're a natural leader with a passion for building connections, this opportunity is perfect for you.Key Responsibilities:Lead & Inspire: Motivate and guide your team to achieve outstanding results and maintain high...
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Customer Experience Champion
1 month ago
Bengaluru, Karnataka, India PhonePe Full timeAbout PhonePe Group:PhonePe is a leading digital payments company in India with 50 crore registered users and 3.7 crore merchants covering over 99% of the postal codes across the country.The company has expanded its services into financial sectors such as insurance, mutual funds, stock broking, and lending. Additionally, it operates adjacent tech-enabled...
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Customer Success Champion
5 days ago
Bengaluru, Karnataka, India BiteSpeed Full timeDiscover Your Dream RoleAbout BiteSpeedWe are a dynamic SaaS startup backed by Sequoia Capital India, with a mission to revolutionize e-commerce marketing, support, and sales.Our StoryWe're on a journey to empower 2500+ e-commerce brands globally across 50+ countries, offering an AI-native Marketing, Support & Sales suite. We've raised $5.5M+, with marquee...
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Digital Experience Champion
3 weeks ago
Bengaluru, Karnataka, India HeadSpin Full timeAbout UsAt HeadSpin, we revolutionize application performance optimization with our omnichannel digital experience testing platform. Our data science capabilities help enterprises refine their applications' digital experiences.We operate a robust infrastructure featuring real devices across 50+ locations, enabling manual and automated app testing on a wide...
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Customer Experience Strategist
2 weeks ago
Bengaluru, Karnataka, India Nymble Full timeNymble: A Pioneering Force in Kitchen AutomationAs a Customer Experience Strategist at Nymble, you will play a pivotal role in shaping the company's approach to customer satisfaction. With our fast-growing Series-A funded startup backed by top-tier VCs, including Accel Partners and Waterbridge Ventures, we are on the cusp of revolutionizing the cooking...
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Email Communication Optimization Expert
5 days ago
Bengaluru, Karnataka, India Champion InfoMetrics Full timeWe are seeking an experienced Email Communication Optimization Expert to join our team at Champion InfoMetrics. As an Email Communication Optimization Expert, you will be responsible for managing email infrastructure, optimizing email deliverability, and ensuring robust email communication services. This role requires strong technical expertise in email...
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Automobile Service Champion
1 month ago
Bengaluru, Karnataka, India 2coms Full timeWe are seeking a skilled Automobile Service Champion to join our team at 2coms, an Indian multinational ride-sharing company.About the RoleThis is an exciting opportunity for a male candidate with a strong background in the automobile industry to work as a Service Champion. As a key member of our team, you will be responsible for providing exceptional...
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IT Email Manager
17 hours ago
Bengaluru, Karnataka, India Champion InfoMetrics Full timeAbout Us:Champion InfoMetrics Pvt Ltd is a dynamic company looking for an Email Infrastructure & Deliverability Manager to join our team. We offer a competitive salary and benefits package, including medical insurance, retirement plan, and paid time off. The successful candidate will be responsible for managing and optimizing email systems, domains, DNS, and...
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Customer Experience Trainer
3 weeks ago
Bengaluru, Karnataka, India IGT Solutions Full timeIGT Solutions, a fast-growing international travel servicing operations company, is seeking an experienced Customer Experience Trainer to join its team.The ideal candidate will be passionate about developing customer experience skills across contact center operations and instilling a culture of coaching, customer advocacy, and engagement-oriented...
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Infrastructure Email Manager
5 days ago
Bengaluru, Karnataka, India Champion InfoMetrics Full timeWe have an exciting opportunity for a highly skilled Email Infrastructure Manager to join our team at Champion InfoMetrics Pvt Ltd. This is a key role that requires expertise in managing and optimizing email systems, domains, DNS, and ensuring robust deliverability. The ideal candidate will have strong knowledge of email servers, DNS configurations, and...
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Customer Experience Manager
1 month ago
Bengaluru, Karnataka, India Toast Full timeCustomer Experience Manager Job DescriptionToast is a leading restaurant platform that empowers restaurants to adapt, take control, and excel in the industry. We are seeking a highly skilled Customer Experience Manager to join our team.In this role, you will be pivotal in actively supporting the productivity goals and overall success of our critical Care...
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Deliverability and Email Expert
5 days ago
Bengaluru, Karnataka, India Champion InfoMetrics Full timeAre you an expert in email infrastructure management? Do you have experience with email servers, DNS configurations, and email authentication protocols (SPF, DKIM, DMARC)? Are you familiar with tools for deliverability and reputation monitoring (e.g., Return Path, Google Postmaster, Barracuda)? If so, we encourage you to apply for the position of...
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Experience Manager
5 days ago
Bengaluru, Karnataka, India The Experience Co. Full timeJob DescriptionAbout The Experience Co.We are a dynamic experiential brand that curates and produces unique travel experiences across 20+ countries, nurturing a community of over 5000+ curated individuals.Schedule a call with our team to learn more about this exciting opportunity.Salary: $65,000 - $85,000 per year, depending on experience. $75,000 average...
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Operational Excellence Champion
5 days ago
Bengaluru, Karnataka, India Gallagher Full timeJob Title: Operational Excellence Champion">About the Role:We are seeking a seasoned professional to join our team as an Operational Excellence Champion. The successful candidate will be responsible for driving quality and process excellence across our Global HR Shared Services organization.Key Responsibilities:Design, implement, and maintain quality...
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Product Security Champion
4 weeks ago
Bengaluru, Karnataka, India Pocket FM Full timeAbout the RoleWe are seeking a Product Security Champion to champion security throughout the entire product development lifecycle at Pocket FM.Key ResponsibilitiesLead and participate in security assessments, threat modeling, and penetration testing activities for new and existing products.Define and implement a comprehensive product security strategy,...
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Email Systems Administrator
5 days ago
Bengaluru, Karnataka, India Champion InfoMetrics Full timeWe are seeking an experienced Email Systems Administrator to join our team at Champion InfoMetrics Pvt Ltd. As an Email Systems Administrator, you will be responsible for managing and optimizing email systems, domains, DNS, and ensuring robust deliverability. This involves overseeing email server administration, domain and DNS configurations, email...
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Deliverability and Security Manager
5 days ago
Bengaluru, Karnataka, India Champion InfoMetrics Full timeAs a Deliverability and Security Manager at Champion InfoMetrics Pvt Ltd, you will play a critical role in managing and optimizing email systems, domains, DNS, and ensuring robust deliverability. This involves overseeing email server administration, domain and DNS configurations, email authentication, deliverability monitoring, and integrations with...
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Automobile Service Champion Position
4 weeks ago
Bengaluru, Karnataka, India 2coms Full timeJob OverviewWe are seeking a highly skilled Automobile Service Champion to join our team at 2coms. As a key member of our customer service department, you will be responsible for providing exceptional support to customers and ensuring their satisfaction with our services.ResponsibilitiesCustomer Interaction: You will be the primary point of contact for...
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Customer Experience Lead
4 weeks ago
Bengaluru, Karnataka, India FRND Full timeOverview of the RoleAbout FRND:FRND is revolutionizing how young people connect, creating a safe and engaging social platform. We're a fast-growing startup where everyone's work has a direct impact on our mission.We're looking for passionate individuals who are ready to drive change and help build communities. If you're excited about making a difference,...
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Chief Customer Experience Officer
3 weeks ago
Bengaluru, Karnataka, India Nymble Full timeAbout NymbleNymble is a fast-growing Series-A funded startup backed by Tier-1 VCs, including Accel Partners and Waterbridge Ventures. Our mission is to revolutionize the way food is cooked inside homes today.Our StoryWe're building cooking robots that live inside your kitchen and cook food for you completely autonomously. Our robots use Artificial...