Automobile Service Champion Position
16 hours ago
We are seeking a highly skilled Automobile Service Champion to join our team at 2coms. As a key member of our customer service department, you will be responsible for providing exceptional support to customers and ensuring their satisfaction with our services.
Responsibilities- Customer Interaction: You will be the primary point of contact for customers, handling their queries, concerns, and feedback in a professional and courteous manner.
- Scooter Diagnosis and Repair: With a strong understanding of scooter mechanics, you will diagnose and repair issues efficiently, ensuring minimal downtime for customers.
- System Handling: You will operate our Workshop Management System (WMS) to track customer complaints, update system records, and ensure adherence to operational protocols.
- Technical Skills: Possessing expertise in OLA Scooter repairs, you will be able to repair or replace all parts as needed, staying updated on technical curricula and industry news.
- Process Adherence: You will maintain high standards of process adherence, ensuring bays are clearly marked, invoicing is accurate, and inventory is properly managed.
- Safety and Compliance: Prioritizing safety, you will wear protective gear, handle tools safely, and ensure fire-fighting equipment is in place.
- Candidates must be male.
- Minimum qualification: 12th+diploma/graduation/post-graduation.
- Experience: A minimum of 1 year in an automobile industry service sector.
We offer a competitive salary package of up to 19,000 CTC, including PF and ESIC benefits. This role presents an excellent opportunity for growth and development within our company.
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Automobile Service Champion
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Automobile Service Champion
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