Customer Service Representative
1 month ago
We are seeking a highly motivated and customer-focused individual to join our team at Acerise Technologies Pvt. Ltd. as a Customer Service Associate.
Key Responsibilities:- Manage a high volume of incoming calls and respond to customer inquiries in a professional and courteous manner.
- Identify and assess customer needs, providing solutions and recommendations to meet their expectations.
- Build strong relationships with customers, ensuring their satisfaction and loyalty to our brand.
- Meet sales targets and contribute to the growth of our business by generating sales leads and identifying opportunities.
- Participate in ongoing training and development to enhance product knowledge and customer service skills.
- Process and log customer interactions into our CRM system, ensuring accurate and timely updates.
What We Offer:
- A dynamic and supportive work environment
- Opportunities for growth and professional development
- A competitive salary and benefits package
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