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IRD Order Taker

4 weeks ago

Udaipur, Rajasthan, India AccorHotel Full time
IRD Order Taker Job Description

About the Role:

We are seeking a highly skilled and experienced IRD Order Taker to join our team at AccorHotel. As an IRD Order Taker, you will be responsible for taking orders from guests, providing excellent customer service, and ensuring that all orders are fulfilled efficiently and promptly.

Key Responsibilities:

  • Order Taking: Take orders from guests accurately and efficiently, ensuring that all orders are fulfilled promptly.
  • Customer Service: Provide exceptional customer service to guests, responding to their queries and resolving any issues that may arise.
  • Communication: Communicate effectively with guests, colleagues, and other departments to ensure seamless service delivery.
  • Problem Solving: Identify and resolve any issues that may arise during the order taking process, ensuring that guests receive the highest level of service.
  • Teamwork: Work collaboratively with colleagues to ensure that all orders are fulfilled efficiently and promptly.

Qualifications:

  • Relevant Experience: At least 1 year of experience in a similar role, preferably in the hospitality industry.
  • Education: Diploma or degree in hospitality management, business administration, or a related field.
  • Skills: Excellent communication and problem-solving skills, with the ability to work effectively in a team environment.

What We Offer:

A competitive salary and benefits package, as well as opportunities for professional growth and development.