Order Taking Specialist

3 weeks ago


Udaipur, Rajasthan, India Accor Full time

Company Overview

Raffles Udaipur, a secluded oasis for the discerning traveler seeking serenity and discovery. Located on a 21-acre private island amidst lush greenery, perfect for rejuvenation.

Job Summary

We are seeking an Order Taking Specialist to join our team, responsible for answering phone calls, prioritizing tasks, and delivering exceptional guest experiences through efficient order-taking and placement processes.

Key Responsibilities

  • Provide excellent telephone etiquette and respond promptly to guest inquiries.
  • Assist guests with room service orders, menus, and promotions.
  • Recommend suitable options and services to enhance guest satisfaction.
  • Maintain knowledge of hotel facilities, services, and products.
  • Promote a culture of excellence in guest service and satisfaction.
  • Collaborate with Room Service Waiter/Waitress, Captains, and Minibar Attendant to ensure seamless operations.
  • Address guest queries, complaints, and issues professionally and efficiently.
  • Participate in upselling opportunities to drive revenue growth.

Qualifications

  • Relevant experience as an IRD Order Taker or similar role.
  • Diploma/BS degree in hospitality management, business administration, or related field.
  • Excellent communication, problem-solving, and active listening skills.
  • Ability to work flexible hours.
  • Proficiency in English.

Benefits

  • Opportunity to work with a world-leading hospitality company.
  • Engaging and rewarding experience with passionate professionals.
  • A range of exclusive Accor benefits.
  • Develop your talent through Academy Accor learning programs.

Estimated Salary: ₹45,000 - ₹60,000 per month (dependent on location and experience)



  • Udaipur, Rajasthan, India Accor Full time

    Role OverviewWe are seeking a skilled Order Processing Specialist to join our team at Raffles Udaipur. This is an exciting opportunity for a customer-focused individual to provide exceptional service and support to our guests.Job DescriptionRespond promptly to all telephone calls, prioritizing them efficiently and handling guest requests with courtesy and...

  • IRD Order Associate

    1 month ago


    Udaipur, Rajasthan, India AccorHotel Full time

    Job SummaryWe are seeking a highly skilled IRD Order Taker to join our team at AccorHotel.Main ResponsibilitiesAnswer all telephone calls and prioritize said calls.Maintain very good telephone etiquette at all times.Directly involved in the order-taking and order-placing process while dealing with guest requests and orders.Have good knowledge of room service...


  • Udaipur, Rajasthan, India AccorHotel Full time

    Job OverviewWe are seeking a highly skilled Procurement Specialist to join our team at Accor Hotel. The successful candidate will be responsible for expediting the delivery of purchase orders, assisting in preparing requests for quotations, and obtaining competitive pricing for specifications as directed.About the RoleThe Procurement Specialist will work...


  • Udaipur, Rajasthan, India Arcgate Full time

    We are Arcgate, a leading provider of business process outsourcing solutions. We help our clients in various industries with different projects, including AI data preparation, data solutions, customer onboarding and support, accounting outsourcing, order management, data research, and data visualization.Job OverviewWe are seeking career-driven individuals to...


  • Udaipur, Rajasthan, India Acerise Technologies Pvt. Ltd. Full time

    Acerise Technologies Pvt. Ltd. is seeking a skilled Technical Support Specialist to join our team.Job Description:We are looking for an individual who can effectively manage large volumes of customer inquiries via phone, email, and other communication channels.The ideal candidate will possess excellent problem-solving skills, with the ability to identify and...


  • Udaipur, Rajasthan, India Accor Full time

    Estimate Salary: $60,000 - $80,000 per annum.About the RoleWe are seeking an experienced Maintenance Operations Specialist to join our team at Accor in Udaipur. The ideal candidate will have a passion for delivering exceptional service and ensuring seamless hotel operations.Job DescriptionConduct regular inspections of hotel facilities to identify...


  • Udaipur, Rajasthan, India Arcgate Full time

    About the Role:We are seeking a skilled Data Insights Specialist to join our team at Arcgate. As a key player in driving insights and support decision-making processes for our clients, you will be responsible for analyzing and interpreting complex data to inform business decisions.Key Responsibilities:Meet daily targets in the set time frame while following...


  • Udaipur, Rajasthan, India AccorHotel Full time

    Job Description:We are seeking an experienced Talent Development Specialist to join our team at AccorHotel. In this role, you will be responsible for implementing talent management strategies to attract, develop, and retain top talent.Main Responsibilities:Implement and oversee the recruitment process to ensure a smooth and welcoming experience for new hires...


  • Udaipur, Rajasthan, India Accor Full time

    Raffles Udaipur, your private oasis. A destination for the curious, well-travelled connoisseur on a constant quest for peace, calm and discovery.A job as IRD Order Taker with our team means being at the forefront of delivering exceptional customer experiences. We're seeking an enthusiastic and driven individual to join our team in this key role.The...


  • Udaipur, Rajasthan, India AccorHotel Full time

    Key Responsibilities:Guest Experience: Deliver exceptional hospitality by warmly welcoming guests, ensuring their comfort throughout their dining experience, and providing a personalized touch.Menu Expertise: Offer in-depth knowledge of menu items, including ingredients, preparation methods, and pairing suggestions, to enhance the guest's dining...


  • Udaipur, Rajasthan, India Accor Full time

    Company DescriptionYour Fairmont Journey Starts Here:Fairmont Udaipur Palace invites you to embark on an unforgettable journey of luxury and join our pre-opening team.Job DescriptionProvide clean, hygienic, comfortable and hazard-free areas in the hotel, in order to, thereby achieving maximum guest satisfaction & organizational profitability, in an...

  • Executive Chef

    1 month ago


    Udaipur, Rajasthan, India Accor Full time

    Main DutiesAdministration: Requisition food orders from store room and daily market list.Customer Service: Ensure that guests have service up to standards.Financial: Responsible for all food product related costs.Operational:Assist in planning menus, being innovative and creative with current market trends.Prepare cold and hot dishes, desserts, and other...


  • Udaipur, Rajasthan, India Innovative Talent Solutions Full time

    Company OverviewInnovative Talent Solutions is a Delhi/NCR-based recruitment firm dedicated to providing customized manpower solutions. Our focus is on sourcing competent candidates and placing them in the right jobs.Job DescriptionWe are seeking a seasoned Restaurant Manager for a full-time senior position in Udaipur. The ideal candidate should have 7-10...

  • IRD Order taker

    5 months ago


    Udaipur, India Accor Full time

    Company Description Raffles Udaipur, your private oasis. A destination for the curious, well-travelled connoisseur on a constant quest for peace, calm and discovery. Located On A 21 Acres Private Island Amid Lush Greenery, Perfect For A Rejuvenating Stay. Enjoy Seasonally Inspired Dining Experiences and Unmatched Hotel Services and Amenities. Job...


  • udaipur, India HikeOn Technologies Private Limited Full time

    Catalog Specialist- Amazon US MarketplaceFull-time | In-OfficePosition Overview:The Catalog Specialist- Amazon US Marketplace is responsible for managing all aspects of Vendor Central operations, including product listings, financial analysis, inventory management, and vendor negotiations. The role ensures that product listings comply with Amazon standards,...


  • udaipur, India Suebel Seals Full time

    Email marketing specialist (remote)Qualifications:-2-3 years specifically in email marketing automation-experience managing 10 mailboxes simultaneously-experience with multichannel sequence campaigns -excellent written English Pay for full-time:-CTC 6L to 8,5L annually -fixed 40000rs/month (including TDS)-KPI based variable up to 30000rs/month -yearly...

  • Waiter

    6 months ago


    Udaipur, India The Bake Affair Full time

    Waiters greet customers, take orders, and serve food and beverages efficiently. They ensure guest satisfaction by addressing concerns, collaborate with kitchen staff for order accuracy, and maintain a clean dining area. Handling payments accurately and maintaining a friendly demeanor are essential for providing exceptional service. **Salary**: ₹10,000.00...

  • Sales Officer

    6 months ago


    Udaipur, India Bhujialalji Full time

    Key Responsibilities: Maintain strong relationships in the general trade, meeting retailers, wholesalers and distributors. Take orders from within the city and nearby districts. Negotiate pricing, terms, and agreements with retail and distribution partners. Identify and onboard new distribution partners to expand the company's reach. Oversee the order...


  • udaipur, India Excelya Full time

    Excelya is one of the leading CROs in Europe, founded in 2014 and headquartered in Paris. Our global team is composed of 900+ experts who understand the critical needs of clients and provide trial solutions across a broad spectrum of therapeutic areas.We take an one-team approach to work: our shared success is the result of collaboration at every stage of a...

  • Electrical Supervisor

    6 months ago


    Udaipur, India Mewar Palace Resort Full time

    **Responsibilities** - To assist the HOD in the day-to-day work and oversee the preventive maintenance of all equipment. - To assume all the responsibilities and authority of the HOD in his absence. - To take regular training classes of Engineers and Staff. - To check all logbooks daily and take corrective measures accordingly. - To keep Chief Engineer...


  • Udaipur, India Nlb Services Full time

    This is a FMCG field sales jobs - You have to visit B2B shops on daily basis - You have to add new shops - Taking orders from shops is your prime job **Job Types**: Full-time, Permanent **Salary**: ₹12,000.00 - ₹15,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift Supplemental pay types: - Performance...


  • Udaipur, India The Wooden Street Furnitures Full time

    **Job Information**: Work Experience - 0-2 years Industry - E-Commerce Furniture State/Province - Rajasthan City - Udaipur Zip/Postal Code - 313001 Country - India 1. Support & provide customer service via phone-calls & chats. 2. Effectively dealing with customers & identify and assess customers’ needs to achieve satisfaction 3. Taking care of...

  • Food and Beverage Gsa

    1 month ago


    Udaipur, India Bloom Hotel Group Full time

    Duties and tasks for Food & Beverage Service team members. - Familiarize yourself with the menu and as much information about the food and beverage offering available in order to answer any questions guests may have - Take food and beverage orders and ensure that orders are communicated to the kitchen and bar promptly and accurately - Ensure an efficient and...

  • Food and Beverage Gsa

    2 months ago


    Udaipur, India Bloom Hotel Group Full time

    Duties and tasks for Food & Beverage Service team members. - Familiarize yourself with the menu and as much information about the food and beverage offering available in order to answer any questions guests may have - Take food and beverage orders and ensure that orders are communicated to the kitchen and bar promptly and accurately - Ensure an efficient and...

  • Food and Beverage Gsa

    2 months ago


    Udaipur, India Bloom Hotel Group Full time

    Duties and tasks for Food & Beverage Service team members. - Familiarize yourself with the menu and as much information about the food and beverage offering available in order to answer any questions guests may have - Take food and beverage orders and ensure that orders are communicated to the kitchen and bar promptly and accurately - Ensure an efficient and...

  • Godown Keeper

    6 months ago


    Udaipur, India ms capital agencies Full time

    Roles and Responsibilities - Recieving material from Plant and coordinating unloading - Storing products as per Standard Operating Practices - Recording material recieved and sold in registers - Invoicing of Products - Placing orders of Products - Sharing daily reports - Taking physical stocks of godown every 15 days - Managing labour for godown...


  • Udaipur, India Spectrum Resort spa & Convention Udaipur Full time

    #jobsinudaipur #hoteljobs #Fresher #Hotelindustry **Designation**: Housekeeping Supervisor **Location** : Udaipur, Rajasthan **Experience** : 1-2 Years **Housekeeping Supervisor Responsibilities**: - Assigning housekeeping tasks to staff and inspecting work to ensure that the prescribed standards of cleanliness are met. - Scheduling staff shifts and...

  • Stores & Purchase

    6 months ago


    Udaipur, India Indian Institute of Management Udaipur Full time

    Indian Institute of Management Udaipur (IIMU) is looking for bright Graduates / Post-Graduates for the role of **"Junior Associate - Stores & Purchase”** on contract basis for a period of two years initially and renewable based on the performance and need to the Institute of the position: **S.No** **Details** **Description** - 1- Name of the post- Junior...

  • US IT Recruiter

    4 months ago


    Udaipur, India Morph Enterprise Full time

    Description:We are looking for an enthusiastic and dynamic professional to join our team as a Recruitment Specialist to help us grow. The Recruitment Specialist is responsible for the complete Recruitment Lifecycle process including sourcing, screening and providing a shortlist of qualified candidates for various technical roles to our clients. You will also...


  • Udaipur, India Mewar Palace Resort Full time

    **Housekeeping Supervisor Responsibilities**: - Assigning housekeeping tasks to staff and inspecting work to ensure that the prescribed standards of cleanliness are met. - Ability to build team. - Scheduling staff shifts and organizing replacements as required. - Investigating and addressing complaints regarding poor housekeeping service. - Providing...


  • Udaipur, India NRSB Financial Management Ltd Full time

    You will work with the AP Manager, in ensuring all work required is completed accurately and on time. - Register all invoices on receipt to ensure the appropriate period is charged with the relevant expense. - Gain appropriate authorisation in line with the amount and type of expense, for arranging payment of each invoice. - Matching supplier invoices with...

  • Assistant Manager

    3 weeks ago


    Udaipur, India AccorHotel Full time

    Job DescriptionResponsibilities  To assist the chief engineer in the day to day work and oversee the preventive maintenance of all equipment.To assume all the responsibilities and authority of the chief engineer in his absence.To take regular training classes of Engineers and Staff.To check all log books daily and take corrective measures accordingly.To...


  • Udaipur, India The House of Things Full time

    **Maintenance and Operations Coordinator** **Job Description**: **Responsibilities**: **1. Maintenance Management**: - Take responsibility for all maintenance-related tasks, including but not limited to repairs, servicing, and upkeep of facilities and equipment. - Coordinate with vendors, contractors, and service providers to schedule repairs and...