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Service Ambassador

1 month ago

Udaipur, Rajasthan, India AccorHotel Full time

Job Title: Service Ambassador

Job Summary: We are seeking a skilled Service Ambassador to join our team at AccorHotel. As a Service Ambassador, you will be responsible for delivering exceptional customer service and ensuring that our guests have an unforgettable experience.

Key Responsibilities:

  • Deliver F&B services in accordance with departmental standards and procedures.
  • Ensure that all food and beverage are served according to service standards.
  • Respond professionally, politely, and efficiently to extraordinary requests and complaints from guests.
  • Attend all briefings, meetings, and trainings as assigned by management.
  • Maintain a high standard of personal appearance and hygiene at all times.

Requirements:

  • Secondary/High school education.
  • Minimum 12 years of relevant experience in a similar capacity.
  • Good reading, writing, and oral proficiency in English language.
  • Ability to speak other languages and basic understanding of local languages will be an advantage.

Preferred Qualifications:

  • Additional certification(s) in Food & Beverage will be an advantage.