Freight Forwarding Country Manager

3 weeks ago


Mumbai, Maharashtra, India ZIMLog Full time
Main Responsibilities:

Drive commercial activities, sales, and customer service to achieve hypergrowth, sustained profitability, efficiency, and effectiveness. Lead the team to meet business goals and commercial targets.

Key Areas of Responsibility:

  • Day-to-day Sales/CS/Operations: lead sales team growth, customer base expansion, market share increase, country budget achievement, and sales targets. Provide excellent customer service, build long-lasting relationships, and maintain good relationships with existing and new customers and suppliers.
  • Business Development: set up a successful organization, lead business development activities, innovate new freight forwarding products and services in line with ZIM Logistics global strategy, unlock synergies with other ZIM entities, oversee business development, sales, customer service, operations, and shared services functions.
  • Process Innovation: oversee and improve Sales and CS processes, interfaces with other departments, drive efficiency, maximize profits, and enhance customer experience.


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