Executive Director of Global Freight Operations
3 weeks ago
Main responsibilities include driving commercial activities, leading a team to achieve business goals and targets.
Key areas of focus are day-to-day sales and customer service operations, fostering collaboration with global counterparts, and launching new freight forwarding products.
The role requires overseeing sales, customer service, and operational support functions, as well as building relationships with customers and suppliers.
Beyond that, the Executive Director will lead business development activities, innovate new products and services aligned with ZIM Logistics' global strategy, unlock synergies across the logistics network, and grow existing businesses.
In addition, this position involves process innovation, overseeing and improving sales and customer service processes to drive efficiency and enhance customer experience.
For this critical role, we seek an experienced leader with 10+ years in freight forwarding and supply chain management, preferably having led a geography or managed a product/sales team. Entrepreneurial mindset and extensive knowledge of the global freight forwarding industry are must-haves.
The ideal candidate should also possess full P&L ownership experience and expertise in promoting and developing new business and freight forwarding products. A proven track record of success in working in a global, high-paced environment is essential for this role.
We estimate the salary range for this position to be around $120,000 - $180,000 per annum, depending on qualifications and experience.
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