Dispute Intake Specialist

5 days ago


Gurgaon, Haryana, India Genpact Full time
About the Role

We are looking for an experienced Customer Support Expert to join our team at Genpact. In this role, you will provide top-notch support to our clients by handling their voice-related inquiries, including dispute resolutions.

The successful candidate will have strong interpersonal skills, with the ability to communicate complex issues clearly and effectively. You should also have a proven track record of working in a fast-paced environment with multiple priorities and deadlines.

This is a full-time position with an estimated salary of $58,000 per year, based on industry standards and location.

Key Responsibilities:

  • Handle inbound voice-related inquiries from clients
  • Provide timely and effective dispute resolution solutions
  • Maintain accurate records and reports
  • Collaborate with internal teams to resolve complex issues


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