Dispute Intake Specialist
5 days ago
We are looking for an experienced Customer Support Expert to join our team at Genpact. In this role, you will provide top-notch support to our clients by handling their voice-related inquiries, including dispute resolutions.
The successful candidate will have strong interpersonal skills, with the ability to communicate complex issues clearly and effectively. You should also have a proven track record of working in a fast-paced environment with multiple priorities and deadlines.
This is a full-time position with an estimated salary of $58,000 per year, based on industry standards and location.
Key Responsibilities:
- Handle inbound voice-related inquiries from clients
- Provide timely and effective dispute resolution solutions
- Maintain accurate records and reports
- Collaborate with internal teams to resolve complex issues
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Dispute Resolution Specialist
5 days ago
Gurgaon, Haryana, India Genpact Full timeAbout the RoleThe Dispute Resolution Specialist will be responsible for resolving disputes related to transactions and providing exceptional customer service to our clients. This is a critical role that requires strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills.You will work closely with our internal...
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International Dispute Resolution Specialist
2 weeks ago
Gurgaon, Haryana, India Genpact Full timeAt Genpact, we are seeking highly skilled professionals to join our team as International Dispute Resolution Specialists. This role is an exciting opportunity for individuals who want to make a meaningful impact in the banking and financial industry.About the RoleWe are looking for candidates with excellent communication and problem-solving skills to provide...
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Customer Service Representative
3 days ago
Gurgaon, Haryana, India Genpact Full timeAre you passionate about delivering exceptional customer experiences and resolving complex disputes?About the RoleWe are seeking a highly skilled Customer Service Representative - Dispute Resolution Specialist to join our team at Genpact. As a key member of our support team, you will be responsible for providing world-class service to our clients while...
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Gurgaon, Haryana, India Genpact Full timeAt Genpact, we're shaping the future of professional services and solutions. Our team of 125,000+ people across 30+ countries is driven by a relentless pursuit of innovation and excellence.This role offers an exciting opportunity to work as a Voice/Chat Support Associate/Sr. Associate, providing exceptional customer experience while handling inbound phone...
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Customer Service Associate
3 weeks ago
Gurgaon, Haryana, India Genpact Full timeGenpact is a global professional services firm that helps leading enterprises deliver outcomes that shape the future.We are inviting applications for the role of Voice/Chat Support Associate/Sr. Associate in our Disputes team.This position involves providing world-class experience to our members, handling their inbound phone call inquiries about disputed...
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Gurgaon, Haryana, India exl Full timeAt EXL, we are seeking a highly skilled Fraud and Dispute Specialist to join our Operations team. This is an exciting opportunity for a detail-oriented professional with experience in fraud prevention and dispute resolution.About the RoleThe successful candidate will be responsible for conducting reviews and inquiries on identified and suspicious accounts...
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Customer Support and Resolution Specialist
4 days ago
Gurgaon, Haryana, India Genpact Full timeWe are seeking a highly skilled Customer Support and Resolution Specialist for our Gurgaon location. As part of our team, you will play a vital role in providing world-class service to our customers, handling inbound phone calls and resolving disputes efficiently.The ideal candidate should have experience in servicing US-based customers, preferably in...
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Global Customer Support Specialist
2 weeks ago
Gurgaon, Haryana, India Genpact Full timeAt Genpact, we're shaping a world that works better for people. Our team is driven by curiosity, entrepreneurial spirit, and a relentless pursuit of excellence.We're seeking a highly skilled Global Customer Support Specialist to join our ranks. As a key member of our Voice – Customer Support team, you'll play a vital role in delivering exceptional...
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Customer Service Representative
5 days ago
Gurgaon, Haryana, India Genpact Full timeJob DescriptionWe are seeking a highly skilled and experienced Dispute Intake Specialist to join our team at Genpact. In this role, you will be responsible for providing world-class customer service to our clients by handling their inbound phone inquiries related to disputed transactions.The ideal candidate will have relevant experience in servicing US-based...
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Customer Service Representative
3 weeks ago
Gurgaon, Haryana, India Genpact Full timeJob OverviewWe are seeking a highly skilled Customer Service Representative to join our team at Genpact. This role will focus on providing exceptional service to our clients, resolving disputes efficiently, and ensuring customer satisfaction.About the RoleAs a Customer Service Representative, you will be responsible for handling inbound phone calls from...
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Customer Support Operations Specialist
4 days ago
Gurgaon, Haryana, India Genpact Full timeWe are seeking an experienced professional to fill the role of Customer Support Operations Specialist for our Gurgaon location.This position requires an individual who can provide world-class service to our customers, handling inbound phone calls and resolving disputes efficiently. The ideal candidate should possess excellent communication and comprehension...
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Customer Service Operations Specialist
2 days ago
Gurgaon, Haryana, India Genpact Full timeTransforming the Future of Customer ExperienceWe are seeking a highly skilled and customer-focused CUSTOMER SERVICE OPERATIONS SPECIALIST to join our team in resolving disputes for leading US FinTech companies.About the RoleThis is an exciting opportunity to leverage your analytical skills, technical knowledge, and excellent communication abilities to...
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Customer Experience Advocate
3 weeks ago
Gurgaon, Haryana, India Genpact Full timeRole OverviewWe are seeking a highly skilled Genpact Dispute Resolution Specialist to join our team. As a key member of our operations team, you will play a crucial role in providing exceptional customer service and dispute resolution expertise.About UsGenpact is a global professional services firm that delivers outcomes that shape the future. With over...
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Gurgaon, Haryana, India Genpact Full timeAt Genpact, we're looking for talented individuals to join our team as Customer Support Specialists for our international voice process. As a key member of our customer service team, you'll be responsible for providing exceptional support to our clients and ensuring their needs are met efficiently.About the RoleThis role is ideal for those with a passion for...
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Voice Support Associate
5 days ago
Gurgaon, Haryana, India Genpact Full timeKey ResponsibilitiesResolve disputes related to transactions and provide exceptional customer service to our clientsWork closely with internal teams to resolve disputes and ensure high-quality serviceAnalyze customer spending patterns and identify areas for improvementDevelop and maintain strong relationships with our clients and internal...
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Global Voice Support Specialist
2 weeks ago
Gurgaon, Haryana, India Genpact Full timeAbout GenpactGenpact is a global professional services company that delivers business outcomes that shape the future. With over 125,000 people across 30 countries, we are driven by our purpose to create lasting value for clients.We serve leading enterprises, including Fortune Global 500 companies, with our deep business and industry knowledge, digital...
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Customer Experience Specialist
7 days ago
Gurgaon, Haryana, India Genpact Full timeAbout GenpactWe are a global professional services and solutions firm delivering outcomes that shape the future. Our team of 125,000+ people across 30+ countries is driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients.Powered by our purpose - the relentless pursuit of a world that works better for people -...
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Customer Service Associate
3 weeks ago
Gurgaon, Haryana, India Genpact Full timeJob OverviewWe are seeking a highly skilled Customer Service Associate to join our team in Gurugram. This role will involve providing exceptional customer service and resolving disputes in a fast-paced environment.
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Customer Experience Specialist
2 weeks ago
Gurgaon, Haryana, India Genpact Full timeCompany OverviewGenpact is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients.We serve and transform leading enterprises, including the Fortune Global 500, with our deep...
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Customer Service Representative
4 days ago
Gurgaon, Haryana, India Genpact Full timeGenpact seeks a highly skilled Customer Service Representative to join our Gurgaon team.The ideal candidate will deliver exceptional customer service, handling inbound calls and resolving disputes efficiently. They must possess excellent communication and comprehension skills, with the ability to work in a 24/7 environment.Key Responsibilities:Provide timely...