Global Voice Support Specialist
3 days ago
About Genpact
Genpact is a global professional services company that delivers business outcomes that shape the future. With over 125,000 people across 30 countries, we are driven by our purpose to create lasting value for clients.
We serve leading enterprises, including Fortune Global 500 companies, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Job DescriptionWe are inviting applications for the role of Voice/Chat Support Associate/Sr. Associate. As a Disputes Support Analyst, you will be responsible for providing exceptional customer service to our members while handling their inbound phone inquiries about disputed transactions.
Your key responsibilities will include:
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