Voice Communication Systems Specialist
1 week ago
PureSoftware Ltd is seeking an experienced Voice Communication Systems Specialist to join our team.
About UsWe are a leading software company dedicated to delivering innovative solutions. Our mission is to provide cutting-edge technology that meets the evolving needs of our clients.
Salary and BenefitsThe salary for this position is $120,000 per annum, depending on experience. We offer a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.
ResponsibilitiesThis role will be responsible for:
- Designing, implementing, and maintaining voice communication systems
- Providing technical support and troubleshooting services
- Collaborating with cross-functional teams to identify and implement process improvements
- Developing and maintaining documentation and knowledge base articles
To be successful in this role, you will need:
- At least 5 years of experience in voice communication systems
- Proven expertise in Cisco Unified Communications and Teams Telephony
- Excellent communication and interpersonal skills
- Proficiency in English language (written and verbal)
- Experience working with Agile methodologies
It would be beneficial if you have:
- Knowledge of ISDN and SIP technologies
- Familiarity with virtual server tools like VMware and Hyper-V
- Experience with fault analysis and resolution of issues related to voice communication systems
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