Voice Communication Systems Specialist

1 week ago


Gurgaon, Haryana, India PureSoftware Ltd Full time
Job Description

PureSoftware Ltd is seeking an experienced Voice Communication Systems Specialist to join our team.

About Us

We are a leading software company dedicated to delivering innovative solutions. Our mission is to provide cutting-edge technology that meets the evolving needs of our clients.

Salary and Benefits

The salary for this position is $120,000 per annum, depending on experience. We offer a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.

Responsibilities

This role will be responsible for:

  • Designing, implementing, and maintaining voice communication systems
  • Providing technical support and troubleshooting services
  • Collaborating with cross-functional teams to identify and implement process improvements
  • Developing and maintaining documentation and knowledge base articles
Requirements

To be successful in this role, you will need:

  • At least 5 years of experience in voice communication systems
  • Proven expertise in Cisco Unified Communications and Teams Telephony
  • Excellent communication and interpersonal skills
  • Proficiency in English language (written and verbal)
  • Experience working with Agile methodologies
Preferred Qualifications

It would be beneficial if you have:

  • Knowledge of ISDN and SIP technologies
  • Familiarity with virtual server tools like VMware and Hyper-V
  • Experience with fault analysis and resolution of issues related to voice communication systems


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