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Customer Support Specialist: Voice Communication
1 month ago
We are a leading global professional services company with expertise in digital, cloud, and security solutions. Our team of experts combines unmatched experience and specialized skills across multiple industries to provide innovative strategy and consulting, technology, and operations services.
Job Description:
This is an exciting opportunity for a talented individual to join our voice communication team as a Customer Support Specialist. As a key member of our team, you will be responsible for delivering exceptional customer experiences through effective communication, problem-solving, and issue resolution.
Key Responsibilities:
- Provide top-notch customer support via phone, resolving issues efficiently and effectively.
- Demonstrate excellent communication and interpersonal skills to build strong relationships with customers.
- Work collaboratively with the team to achieve goals and objectives.
- Maintain accurate records of customer interactions and feedback.
Requirements:
- 6 months to 5 years of experience in customer service or a related field.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Familiarity with customer relationship management software and systems.
Benefits:
- Competitive salary range: ₹40000 - ₹100000 per month (dependent on experience).
- Opportunities for growth and professional development.
- Relaxed working hours with flexible schedules.
- Generous benefits package including PF, ESI, and other perks.
