Customer Support Specialist

6 days ago


Gurgaon, Haryana, India Policybazaar Full time

Are you passionate about delivering exceptional customer experiences?

We are seeking a highly skilled CUSTOMER SUPPORT SPECIALIST to join our team at Policybazaar.

About the Role:

This is an exciting opportunity for a proactive individual to work in a dynamic environment, providing top-notch support to customers via phone, email, and chat.

Responsibilities:

  • Provide knowledgeable answers to customer inquiries about products, pricing, and availability.
  • Collaborate with internal departments to meet customer needs and resolve issues efficiently.
  • Data entry in various platforms.

Requirements:

  • At least 1-3 years of relevant work experience. Freshers are also eligible.
  • Excellent phone etiquette, verbal, written, and interpersonal skills.
  • Ability to multitask, organize, and prioritize work effectively.

Additional Responsibilities:

As a valued member of our team, you will be expected to adhere to our ISMS policy, procedures, and objectives. This includes actively participating in ISMS exercises, requesting access to necessary information, reporting security incidents, protecting passwords, and safeguarding information assets.

Compensation Package:

We offer a competitive salary range of $50,000 - $65,000 per annum, commensurate with your experience and qualifications. This role offers a unique opportunity to grow professionally and make a meaningful impact in the lives of our customers.



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