Digital Customer Support Specialist

12 hours ago


Gurgaon, Haryana, India Siegwerk Full time

About Siegwerk

Siegwerk is a global leader in the development and manufacturing of inkjet, screen and pad printing inks, coatings and specialty products. With its headquarters in Germany and presence in over 30 countries worldwide, the company has established itself as one of the largest players in the industry.

We are currently seeking a highly skilled Digital Customer Support Specialist to join our team in Gurugram, India. The successful candidate will be responsible for providing technical support and resolving issues related to our internal automation solution, Transaction Hub.

About the Role

  • Provide technical support and resolve issues related to the Transaction Hub OCR solution.
  • Handle requests for onboarding new customers and troubleshoot failed sales orders.
  • Coordinate with IT support/service teams to ensure timely resolution of issues.
  • Maintain and update documentation related to customer onboarding and issue resolution processes.
  • Collaborate with the internal sales team to understand and address their technical needs.

About You

  • Bachelor's degree in Business Administration or relevant field.
  • Proven experience in IT support, preferably in a customer-facing role.
  • Excellent problem-solving and communication skills.
  • Familiarity with ticketing tools and Microsoft Excel.

Salary Range: ₹800,000 - ₹1,200,000 per annum

Why Choose Us?

  • Opportunity to work with a global leader in the industry.
  • Chance to develop your skills and expertise in digital customer support.
  • A dynamic and supportive team environment.


  • Gurgaon, Haryana, India INFABIO DIGITAL Full time

    Job Title: Digital Marketing Specialist">We are seeking an experienced Digital Marketing Specialist to join our team at INFABIO DIGITAL. This role is a key part of our online marketing efforts, and we need someone with a passion for digital marketing and technology.">About the Role:">Assist in the formulation of strategies to build a lasting digital...


  • Gurgaon, Haryana, India 2coms Full time

    Are you passionate about delivering exceptional customer experiences? We have an exciting opportunity for a Customer Support Specialist to join our team at 2coms in Gurgaon.About the RoleThis is a contract position that offers a unique chance to work with a leading professional services company. As a Customer Support Specialist, you will be responsible for...


  • Gurgaon, Haryana, India INFABIO DIGITAL Full time

    About INFABIO DIGITALWe are a leading digital agency that specializes in innovative marketing solutions and strategic partnerships. Our goal is to deliver exceptional services and outstanding results to our clients.Job Summary:We are seeking a highly skilled Digital Growth Specialist to join our team. As a key member of our growth team, you will be...


  • Gurgaon, Haryana, India Builder Full time

    About BuilderWe're on a mission to empower entrepreneurs, small businesses and global brands like the BBC, Makro and Pepsi to achieve their software goals with ease. Our innovative approach has already helped thousands of customers worldwide, and we're just getting started.Builder was voted as one of 2023's 'Most Innovative Companies in AI' by Fast Company,...


  • Gurgaon, Haryana, India 2coms Full time

    About the RoleWe are seeking a highly skilled Customer Support Specialist to join our team in Gurgaon. As a key member of our support team, you will be responsible for providing exceptional customer service and ensuring that our clients receive the highest level of support.Job DescriptionThe successful candidate will have excellent communication skills, both...


  • Gurgaon, Haryana, India CBSI India Pvt Ltd Full time

    Credit and Collections Specialist at CBSI India Pvt Ltd.Job Summary:We are seeking a skilled Credit and Collections Specialist to join our team. As a Credit and Collections Specialist, you will be responsible for contacting customers via calls and emails to request payment, resolving customer complaints and disputes, and maintaining accurate records of...


  • Gurgaon, Haryana, India Genpact Full time

    Job Description:We are seeking a highly skilled and detail-oriented Customer Support Specialist to join our team at Genpact. As a key member of our support operations, you will play a crucial role in ensuring exceptional customer experiences.About the Role:The primary responsibility of this position is to provide top-notch customer service through various...


  • Gurgaon, Haryana, India 2coms Full time

    About 2comsWe are a leading global professional services company with expertise in digital, cloud, and security solutions. Our team of experts combines unmatched experience and specialized skills across multiple industries to provide innovative strategy and consulting, technology, and operations services.Job Description:This is an exciting opportunity for a...


  • Gurgaon, Haryana, India Integrated Language Solutions Full time

    Job Summary:We are seeking a highly skilled Tagalog Customer Support Specialist to join our team at Integrated Language Solutions. As a key member of our customer support team, you will be responsible for providing exceptional service to our Tagalog-speaking customers.About the Role:Customer Interaction: You will communicate effectively with customers...


  • Gurgaon, Haryana, India 2coms Full time

    Job OpportunityWe are seeking highly skilled Customer Support Advisors to join our team at 2coms, a leading provider of telecommunications services. As a Customer Support Advisor - Chat Specialist, you will be responsible for delivering exceptional customer experiences through email and chat support.About UsOur company is headquartered in London and provides...


  • Gurgaon, Haryana, India Purple Sketch Digital Full time

    Job DescriptionWe are seeking a skilled Digital Marketing Specialist to join our team at Purple Sketch Digital. The successful candidate will be responsible for managing multiple paid media campaigns across various clients and platforms.As a specialist in performance marketing, you will create, execute, and manage paid campaigns to drive revenue and increase...


  • Gurgaon, Haryana, India Genpact Full time

    Genpact, a global professional services and solutions firm, is seeking an experienced Customer Support Specialist to join our team in Gurgaon. This role offers an exciting opportunity to work with a dynamic and fast-paced organization that values innovation, customer focus, and employee growth.Job Summary:We are looking for a skilled Customer Support...


  • Gurgaon, Haryana, India Genpact Full time

    At Genpact, we're shaping a world that works better for people. Our team is driven by curiosity, entrepreneurial spirit, and a relentless pursuit of excellence.We're seeking a highly skilled Global Customer Support Specialist to join our ranks. As a key member of our Voice – Customer Support team, you'll play a vital role in delivering exceptional...


  • Gurgaon, Haryana, India vFulfill Full time

    Job OverviewvFulfill is a dynamic e-commerce company seeking an Order Confirmation and Customer Support Specialist to join our team. As a key member of our operations team, you will be responsible for ensuring seamless customer experiences through efficient order confirmation and resolution of customer inquiries.


  • Gurgaon, Haryana, India Adsreverb Digital Private Limited Full time

    Job Title: Digital Affiliate Marketing Specialist    We are seeking a highly skilled Digital Affiliate Marketing Specialist to join our team at Adsreverb Digital Private Limited. In this role, you will be responsible for developing and maintaining strong relationships with web affiliate partners.Key Responsibilities:Develop and maintain strong...


  • Gurgaon, Haryana, India Integrated Language Solutions Full time

    Job OverviewWe are seeking a skilled and dedicated Afrikaans Customer Support Specialist to join our team at Integrated Language Solutions.


  • Gurgaon, Haryana, India Carrier Full time

    About the RoleWe are seeking a skilled Technical Support Specialist to join our team in handling customer queries over email and ticketing tools. As an Associate Engineer, you will be responsible for responding to customer inquiries, escalating complex issues to internal teams, and keeping customers informed about the progress of their queries.


  • Gurgaon, Haryana, India Genpact Full time

    We are seeking an experienced Digital Transformation Specialist to join our team. This role will involve working with clients in the life insurance industry, helping them to develop and implement digital transformation strategies.The ideal candidate will have a strong background in digital strategy design and implementation, as well as experience in project...


  • Gurgaon, Haryana, India INFABIO DIGITAL Full time

    We are seeking a skilled Digital Project Manager to oversee the successful launch and operation of various digital projects, including website launches, online tools, web applications, and advertising campaigns.As a tech-savvy professional with a deep understanding of technology's role in achieving business goals, you will be responsible for managing and...

  • LS Digital Team Lead

    2 weeks ago


    Gurgaon, Haryana, India LS Digital Group Full time

    Company Overview: LS Digital Group is a forward-thinking company dedicated to delivering cutting-edge digital solutions. We are seeking an experienced and innovative Market Growth Specialist to lead our team and drive growth in the e-commerce space.