Dispute Resolution Specialist
5 days ago
The Dispute Resolution Specialist will be responsible for resolving disputes related to transactions and providing exceptional customer service to our clients. This is a critical role that requires strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills.
You will work closely with our internal teams to resolve disputes and ensure that our clients receive high-quality service. You will also have the opportunity to work on complex transactions, analyze customer spending patterns, and identify areas for improvement.
To be successful in this role, you will need to possess a bachelor's degree, relevant experience in performing dispute intake or similar banking/Fintech process, and strong communication and problem-solving skills.
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International Dispute Resolution Specialist
2 weeks ago
Gurgaon, Haryana, India Genpact Full timeAt Genpact, we are seeking highly skilled professionals to join our team as International Dispute Resolution Specialists. This role is an exciting opportunity for individuals who want to make a meaningful impact in the banking and financial industry.About the RoleWe are looking for candidates with excellent communication and problem-solving skills to provide...
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Customer Service Representative
3 days ago
Gurgaon, Haryana, India Genpact Full timeAre you passionate about delivering exceptional customer experiences and resolving complex disputes?About the RoleWe are seeking a highly skilled Customer Service Representative - Dispute Resolution Specialist to join our team at Genpact. As a key member of our support team, you will be responsible for providing world-class service to our clients while...
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Executive Director Dispute Resolution
4 days ago
Gurgaon, Haryana, India NAB Full timeJob Title: Executive Director Dispute ResolutionWe are seeking an exceptional Senior Leader to join our team as an Executive Director Dispute Resolution. This is a fantastic opportunity to lead and develop a high-performing team, driving operational efficiency, and ensuring we meet our risk and compliance obligations.About the Role:Lead teams to oversee and...
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Customer Service Operations Specialist
2 days ago
Gurgaon, Haryana, India Genpact Full timeTransforming the Future of Customer ExperienceWe are seeking a highly skilled and customer-focused CUSTOMER SERVICE OPERATIONS SPECIALIST to join our team in resolving disputes for leading US FinTech companies.About the RoleThis is an exciting opportunity to leverage your analytical skills, technical knowledge, and excellent communication abilities to...
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Customer Support Representative
3 weeks ago
Gurgaon, Haryana, India Genpact Full timeJob Description:We are seeking a skilled Customer Support Representative to join our team at Genpact, where you will play a crucial role in resolving customer disputes and delivering exceptional service.About the Role:You will be responsible for handling inbound phone calls from customers requesting assistance with disputed transactions. Your primary...
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Strategic Leadership
2 weeks ago
Gurgaon, Haryana, India NAB Full timeCompany OverviewNAB is a leading financial institution dedicated to providing exceptional customer service.About the RoleThis challenging opportunity is available for a highly skilled and experienced leader to join our team as SVP Dispute Operations. As a key member of our leadership team, you will be responsible for driving operational efficiency and...
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Gurgaon, Haryana, India Genpact Full timeAt Genpact, we're shaping the future of professional services and solutions. Our team of 125,000+ people across 30+ countries is driven by a relentless pursuit of innovation and excellence.This role offers an exciting opportunity to work as a Voice/Chat Support Associate/Sr. Associate, providing exceptional customer experience while handling inbound phone...
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Customer Support and Resolution Specialist
4 days ago
Gurgaon, Haryana, India Genpact Full timeWe are seeking a highly skilled Customer Support and Resolution Specialist for our Gurgaon location. As part of our team, you will play a vital role in providing world-class service to our customers, handling inbound phone calls and resolving disputes efficiently.The ideal candidate should have experience in servicing US-based customers, preferably in...
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Gurgaon, Haryana, India exl Full timeAt EXL, we are seeking a highly skilled Fraud and Dispute Specialist to join our Operations team. This is an exciting opportunity for a detail-oriented professional with experience in fraud prevention and dispute resolution.About the RoleThe successful candidate will be responsible for conducting reviews and inquiries on identified and suspicious accounts...
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Customer Service Associate
3 weeks ago
Gurgaon, Haryana, India Genpact Full timeGenpact is a global professional services firm that helps leading enterprises deliver outcomes that shape the future.We are inviting applications for the role of Voice/Chat Support Associate/Sr. Associate in our Disputes team.This position involves providing world-class experience to our members, handling their inbound phone call inquiries about disputed...
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Global Voice Support Specialist
2 weeks ago
Gurgaon, Haryana, India Genpact Full timeAbout GenpactGenpact is a global professional services company that delivers business outcomes that shape the future. With over 125,000 people across 30 countries, we are driven by our purpose to create lasting value for clients.We serve leading enterprises, including Fortune Global 500 companies, with our deep business and industry knowledge, digital...
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Customer Service Associate
3 weeks ago
Gurgaon, Haryana, India Genpact Full timeJob OverviewWe are seeking a highly skilled Customer Service Associate to join our team in Gurugram. This role will involve providing exceptional customer service and resolving disputes in a fast-paced environment.
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Dispute Intake Specialist
5 days ago
Gurgaon, Haryana, India Genpact Full timeAbout the RoleWe are looking for an experienced Customer Support Expert to join our team at Genpact. In this role, you will provide top-notch support to our clients by handling their voice-related inquiries, including dispute resolutions.The successful candidate will have strong interpersonal skills, with the ability to communicate complex issues clearly and...
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Customer Service Representative
2 weeks ago
Gurgaon, Haryana, India Genpact Full timeJob OverviewWe are seeking a highly skilled Customer Service Representative to join our team at Genpact, where you will play a crucial role in resolving customer disputes efficiently and effectively.
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Customer Service Associate
3 weeks ago
Gurgaon, Haryana, India Genpact Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Customer Service Associate to join our team. As a key member of our support team, you will be responsible for delivering exceptional customer service and resolving disputes in a timely and efficient manner.Job DescriptionThe ideal candidate will possess excellent communication and...
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Conflict Resolution Specialist
2 days ago
Gurgaon, Haryana, India myGwork Full timeThis is an exciting opportunity to join Amazon's Employee Relations team as a Conflict Resolution Specialist. In this role, you will play a critical part in ensuring our organization's treatment of employees is fair, respectful, and consistent with our framework of core business values and objectives.The Conflict Resolution Specialist will be responsible for...
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Customer Service Representative
3 weeks ago
Gurgaon, Haryana, India Genpact Full timeJob OverviewWe are seeking a highly skilled Customer Service Representative to join our team at Genpact. This role will focus on providing exceptional service to our clients, resolving disputes efficiently, and ensuring customer satisfaction.About the RoleAs a Customer Service Representative, you will be responsible for handling inbound phone calls from...
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Customer Support Specialist
2 weeks ago
Gurgaon, Haryana, India Genpact Full timeGenpact, a global professional services and solutions firm, is seeking an experienced Customer Support Specialist to join our team in Gurgaon. This role offers an exciting opportunity to work with a dynamic and fast-paced organization that values innovation, customer focus, and employee growth.Job Summary:We are looking for a skilled Customer Support...
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Dispute Resolution Analyst
5 days ago
Gurgaon, Haryana, India Genpact Full timeAbout GenpactAs a global leader in professional services, Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. We believe that our employees are our greatest asset, and we strive to provide them with opportunities for growth and development.At Genpact, we...
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Dispute Resolution Specialist
4 weeks ago
Gurgaon, Haryana, India Genpact Full timeCompany Overview:">Genpact is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for...