Conflict Resolution Specialist
3 weeks ago
This is an exciting opportunity to join Amazon's Employee Relations team as a Conflict Resolution Specialist. In this role, you will play a critical part in ensuring our organization's treatment of employees is fair, respectful, and consistent with our framework of core business values and objectives.
The Conflict Resolution Specialist will be responsible for managing investigations into issues relating to workplace harassment. This includes investigating highly sensitive HR and Employee Relations issues, conducting employee interviews, reviewing evidence, preparing investigation reports, providing recommendations, implementing remedial actions, and closure with the claimant.
Key responsibilities include proposing remedial action based on investigation findings, developing investigator capabilities in the PXT (HR) team, creating a pool of ER trained investigators, independently managing and assigning cases to the trained investigators, ensuring adherence to SLAs and timely closure/resolution to appropriate personnel, investigating and reporting findings to leadership, and multi-tasking and liaising with Global teams, Labour and Employment legal leadership, and Amazon legal leadership.
The ideal candidate will have a Bachelor's degree or 3+ years of Amazon (blue badge/FTE) experience, knowledge of Microsoft Office products and applications, and experience in conducting investigative work, including claimant, witness, and target employee interviews, investigative data analysis, and production of investigative documentation.
We offer a competitive salary estimated at $90,000 - $120,000 per year, depending on location and experience. As a member of the myGwork community, you will be part of an inclusive employer that values diversity and promotes equal opportunities.
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Dispute Resolution Specialist
3 weeks ago
Gurgaon, Haryana, India Genpact Full timeAbout the RoleThe Dispute Resolution Specialist will be responsible for resolving disputes related to transactions and providing exceptional customer service to our clients. This is a critical role that requires strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills.You will work closely with our internal...
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Gurgaon, Haryana, India Genpact Full timeAt Genpact, a global professional services firm, we're driven by our innate curiosity and desire to create lasting value for clients. Our purpose is the relentless pursuit of a world that works better for people.About the RoleWe're seeking a highly skilled Customer Service and Dispute Resolution Specialist to join our team. In this role, you'll be...
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Customer Support and Resolution Specialist
3 weeks ago
Gurgaon, Haryana, India Genpact Full timeWe are seeking a highly skilled Customer Support and Resolution Specialist for our Gurgaon location. As part of our team, you will play a vital role in providing world-class service to our customers, handling inbound phone calls and resolving disputes efficiently.The ideal candidate should have experience in servicing US-based customers, preferably in...
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Customer Service Representative
3 weeks ago
Gurgaon, Haryana, India Genpact Full timeAre you passionate about delivering exceptional customer experiences and resolving complex disputes?About the RoleWe are seeking a highly skilled Customer Service Representative - Dispute Resolution Specialist to join our team at Genpact. As a key member of our support team, you will be responsible for providing world-class service to our clients while...
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International Dispute Resolution Specialist
4 weeks ago
Gurgaon, Haryana, India Genpact Full timeAt Genpact, we are seeking highly skilled professionals to join our team as International Dispute Resolution Specialists. This role is an exciting opportunity for individuals who want to make a meaningful impact in the banking and financial industry.About the RoleWe are looking for candidates with excellent communication and problem-solving skills to provide...
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Warranty Claims Resolution Expert
1 month ago
Gurgaon, Haryana, India noon Full time**About noon.com**noon.com is a technology leader with a mission to be the best place to buy and sell things. We aim to accelerate the digital economy of the Middle East, empowering talent and businesses to meet consumer needs.We operate without boundaries, being aggressively ambitious. Our platform has evolved from noon.com, the region's homegrown...
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Digital Engagement Specialist
1 week ago
Gurgaon, Haryana, India AGEasy By Antara (Max Group) Full time**About AGEasy By Antara (Max Group)**We are a dynamic company dedicated to building a supportive community for seniors.Estimated Salary: ₹12.50 lakhs per annumLocation: GurgaonJob Title: Digital Engagement SpecialistAs a Digital Engagement Specialist at AGEasy By Antara (Max Group), you will play a crucial role in managing our online communities and...
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Customer Support Specialist
1 week ago
Gurgaon, Haryana, India Genpact Full timeJob DescriptionWe are seeking a highly skilled Customer Support Specialist to join our team at Genpact. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients by resolving financial disputes and ensuring timely resolution.About the RoleResponsible for handling inbound phone calls and responding...
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Digital Engagement Specialist
5 days ago
Gurgaon, Haryana, India AGEasy By Antara (Max Group) Full timeAbout AGEasy By Antara (Max Group)">We are a dedicated organization focused on building a dynamic and supportive community for seniors. Our presence on platforms like Facebook and WhatsApp is growing rapidly, and we are seeking a passionate Digital Engagement Specialist to help us enhance engagement and expand our community reach.Job OverviewWe are looking...
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Human Resources Specialist
3 weeks ago
Gurgaon, Haryana, India Hike Education Full timeAt Hike Education, we are seeking a skilled Human Resources Specialist to join our team. The ideal candidate will have experience in all areas related to the human resources field.Job Description:Maintains an effective level of business literacy about the company's financial position, its midrange plans, its culture and its competition.Analyzes trends and...
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Customer Service Operations Specialist
3 weeks ago
Gurgaon, Haryana, India Genpact Full timeTransforming the Future of Customer ExperienceWe are seeking a highly skilled and customer-focused CUSTOMER SERVICE OPERATIONS SPECIALIST to join our team in resolving disputes for leading US FinTech companies.About the RoleThis is an exciting opportunity to leverage your analytical skills, technical knowledge, and excellent communication abilities to...
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Gurgaon, Haryana, India PARAS INN Full timeAt Paras Inn, we are seeking a seasoned HR and Recruiting Specialist to lead our talent acquisition efforts and foster a positive work environment.Estimated Salary: ₹37,000 per monthAbout the Role:We require a skilled professional with experience in recruitment, employee relations, and HR practices to ensure smooth hotel operations.Main...
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Compliance Risk Management Specialist
4 weeks ago
Gurgaon, Haryana, India Genpact Full timeGenpact, a leading global professional services company, is inviting applications for the role of Compliance Risk Management Specialist. This position is responsible for ensuring that clients are onboarded and monitored in accordance with established policies and procedures.Job Description:We are looking for a highly motivated and detail-oriented individual...
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Customer Support Operations Specialist
4 weeks ago
Gurgaon, Haryana, India Prometric Full timeAbout Prometric: We are a trusted test development and delivery provider to over 300 organizations worldwide. Our mission is to deliver reliable, convenient, and hassle-free testing experiences for individuals seeking to start new careers, develop existing skills, or earn qualifications for promotions.The Operations Service Specialist at Prometric plays a...
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AML Compliance Specialist
4 weeks ago
Gurgaon, Haryana, India Genpact Full timeJob OverviewWe are seeking a skilled AML Compliance Specialist to join our team. As an AML Compliance Specialist, you will play a critical role in ensuring the integrity of our clients' financial transactions.About the RoleThis is an exciting opportunity for a talented individual to work with a leading company in the banking industry. Your primary...
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Strategic Talent Development Specialist
2 days ago
Gurgaon, Haryana, India Savanna HR Full timeJob DescriptionSavanna HR is seeking a Strategic Talent Development Specialist to join our team. This role is responsible for aligning HR strategies with business objectives to foster organizational growth and employee engagement.Key Responsibilities:Collaborate with business leaders to develop HR initiatives that support company goals.Provide guidance on...
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Cloud Operations Specialist
3 weeks ago
Gurgaon, Haryana, India BYD Full timeBYD is a leading technology company seeking a highly skilled Cloud Operations Specialist to join its team. The ideal candidate will have a minimum of 5 years of experience in cloud system operation and maintenance, with a high level of professional expertise.About the RoleThis is a senior position that requires strong logical thinking and business acumen to...
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Gurgaon, Haryana, India Three Across Full timeWe're hiring a talented Portuguese language speaker to join our team as a customer support specialist.At Three Across, we offer exciting opportunities for fresh candidates who are looking to start their careers in a dynamic and multicultural environment.As a customer support representative, you will be responsible for providing excellent customer service to...
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Professional Invoice Resolution Specialist
1 month ago
Gurgaon, Haryana, India NIIT Full timeAbout NIITNiit is a global service provider that delivers and administers 75,000 days of training each year, in 18 languages. We have presence in more than 40 countries.Estimated Salary: $45,000 - $65,000 per annumJob Responsibilities:Educate suppliers on the process and requirements to approve invoices first time right.Raise purchase orders, seek approval...
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Customer Support Specialist
1 month ago
Gurgaon, Haryana, India Genpact Full timeGenpact, a global professional services and solutions firm, is seeking an experienced Customer Support Specialist to join our team in Gurgaon. This role offers an exciting opportunity to work with a dynamic and fast-paced organization that values innovation, customer focus, and employee growth.Job Summary:We are looking for a skilled Customer Support...