Dispute Resolution Analyst
3 weeks ago
As a global leader in professional services, Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. We believe that our employees are our greatest asset, and we strive to provide them with opportunities for growth and development.
At Genpact, we understand the importance of providing exceptional customer service. That's why we're looking for talented individuals like you to join our team and help us deliver outstanding experiences to our clients.
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Dispute Resolution Specialist
3 weeks ago
Gurgaon, Haryana, India Genpact Full timeAbout the RoleThe Dispute Resolution Specialist will be responsible for resolving disputes related to transactions and providing exceptional customer service to our clients. This is a critical role that requires strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills.You will work closely with our internal...
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Executive Director Dispute Resolution
3 weeks ago
Gurgaon, Haryana, India NAB Full timeJob Title: Executive Director Dispute ResolutionWe are seeking an exceptional Senior Leader to join our team as an Executive Director Dispute Resolution. This is a fantastic opportunity to lead and develop a high-performing team, driving operational efficiency, and ensuring we meet our risk and compliance obligations.About the Role:Lead teams to oversee and...
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Gurgaon, Haryana, India Genpact Full timeAt Genpact, a global professional services firm, we're driven by our innate curiosity and desire to create lasting value for clients. Our purpose is the relentless pursuit of a world that works better for people.About the RoleWe're seeking a highly skilled Customer Service and Dispute Resolution Specialist to join our team. In this role, you'll be...
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International Dispute Resolution Specialist
4 weeks ago
Gurgaon, Haryana, India Genpact Full timeAt Genpact, we are seeking highly skilled professionals to join our team as International Dispute Resolution Specialists. This role is an exciting opportunity for individuals who want to make a meaningful impact in the banking and financial industry.About the RoleWe are looking for candidates with excellent communication and problem-solving skills to provide...
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Customer Service Representative
3 weeks ago
Gurgaon, Haryana, India Genpact Full timeAre you passionate about delivering exceptional customer experiences and resolving complex disputes?About the RoleWe are seeking a highly skilled Customer Service Representative - Dispute Resolution Specialist to join our team at Genpact. As a key member of our support team, you will be responsible for providing world-class service to our clients while...
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Customer Service Representative
1 week ago
Gurgaon, Haryana, India Genpact Full timeGenpact, a global professional services and solutions firm, invites applications for the role of Non-voice Customer Support Analyst. This position requires providing world-class customer experience while handling phone call inquiries about disputed transactions.This analyst will be responsible for capturing relevant information from customers accurately and...
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Global Voice Support Specialist
1 month ago
Gurgaon, Haryana, India Genpact Full timeAbout GenpactGenpact is a global professional services company that delivers business outcomes that shape the future. With over 125,000 people across 30 countries, we are driven by our purpose to create lasting value for clients.We serve leading enterprises, including Fortune Global 500 companies, with our deep business and industry knowledge, digital...
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Customer Support Specialist
1 week ago
Gurgaon, Haryana, India Genpact Full timeJob DescriptionWe are seeking a highly skilled Customer Support Specialist to join our team at Genpact. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients by resolving financial disputes and ensuring timely resolution.About the RoleResponsible for handling inbound phone calls and responding...
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Strategic Leadership
1 month ago
Gurgaon, Haryana, India NAB Full timeCompany OverviewNAB is a leading financial institution dedicated to providing exceptional customer service.About the RoleThis challenging opportunity is available for a highly skilled and experienced leader to join our team as SVP Dispute Operations. As a key member of our leadership team, you will be responsible for driving operational efficiency and...
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Gurgaon, Haryana, India Genpact Full timeAt Genpact, we're shaping the future of professional services and solutions. Our team of 125,000+ people across 30+ countries is driven by a relentless pursuit of innovation and excellence.This role offers an exciting opportunity to work as a Voice/Chat Support Associate/Sr. Associate, providing exceptional customer experience while handling inbound phone...
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Customer Service Operations Specialist
3 weeks ago
Gurgaon, Haryana, India Genpact Full timeTransforming the Future of Customer ExperienceWe are seeking a highly skilled and customer-focused CUSTOMER SERVICE OPERATIONS SPECIALIST to join our team in resolving disputes for leading US FinTech companies.About the RoleThis is an exciting opportunity to leverage your analytical skills, technical knowledge, and excellent communication abilities to...
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Customer Service Representative
1 month ago
Gurgaon, Haryana, India Genpact Full timeJob OverviewWe are seeking a highly skilled Customer Service Representative to join our team at Genpact, where you will play a crucial role in resolving customer disputes efficiently and effectively.
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Customer Service Associate
1 month ago
Gurgaon, Haryana, India Genpact Full timeJob OverviewWe are seeking a highly skilled Customer Service Associate to join our team in Gurugram. This role will involve providing exceptional customer service and resolving disputes in a fast-paced environment.
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Customer Service Associate
1 month ago
Gurgaon, Haryana, India Genpact Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Customer Service Associate to join our team. As a key member of our support team, you will be responsible for delivering exceptional customer service and resolving disputes in a timely and efficient manner.Job DescriptionThe ideal candidate will possess excellent communication and...
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Dispute Intake Specialist
3 weeks ago
Gurgaon, Haryana, India Genpact Full timeAbout the RoleWe are looking for an experienced Customer Support Expert to join our team at Genpact. In this role, you will provide top-notch support to our clients by handling their voice-related inquiries, including dispute resolutions.The successful candidate will have strong interpersonal skills, with the ability to communicate complex issues clearly and...
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Customer Service Representative
1 month ago
Gurgaon, Haryana, India Genpact Full timeJob OverviewWe are seeking a highly skilled Customer Service Representative to join our team at Genpact. This role will focus on providing exceptional service to our clients, resolving disputes efficiently, and ensuring customer satisfaction.About the RoleAs a Customer Service Representative, you will be responsible for handling inbound phone calls from...
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Customer Support Representative
1 week ago
Gurgaon, Haryana, India Genpact Full timeWe are seeking a highly skilled Customer Support Representative to join our team at Genpact.About the RoleThis is an exciting opportunity for a customer-focused individual to provide exceptional support to our clients, handling their inquiries and resolving disputes in a timely and professional manner.Key ResponsibilitiesHandle inbound phone calls from...
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Customer Support and Resolution Specialist
3 weeks ago
Gurgaon, Haryana, India Genpact Full timeWe are seeking a highly skilled Customer Support and Resolution Specialist for our Gurgaon location. As part of our team, you will play a vital role in providing world-class service to our customers, handling inbound phone calls and resolving disputes efficiently.The ideal candidate should have experience in servicing US-based customers, preferably in...
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Financial Risk Manager
1 month ago
Gurgaon, Haryana, India BharatPe Full timeBharatPe is seeking a highly skilled Financial Risk Manager to lead our chargeback and fraud management initiatives. As a key member of our team, you will be responsible for overseeing a team of 20-30 call centre agents, providing guidance and support to Team Leaders and Quality Analysts, and ensuring the successful resolution of chargeback disputes and...
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Healthcare Risk Analyst
5 days ago
Gurgaon, Haryana, India Policybazaar for Business Full timeJob Title: Healthcare Risk AnalystWe are seeking a qualified Medical Officer (Doctor) to join our team at Policybazaar for Business. As a key member of our team, you will utilize your medical expertise to evaluate insurance claims, conduct risk analysis, and ensure compliance with industry standards and regulations.About the Role:The ideal candidate will...