Executive Director Dispute Resolution
2 days ago
We are seeking an exceptional Senior Leader to join our team as an Executive Director Dispute Resolution. This is a fantastic opportunity to lead and develop a high-performing team, driving operational efficiency, and ensuring we meet our risk and compliance obligations.
About the Role:
- Lead teams to oversee and deliver daily workload, ensuring transactions are completed in accordance with customer service level agreements and external timeframes.
- Key point of contact for escalation, support/direction, service/performance analysis, problem resolution, appraisal, coaching, mentoring, provision of information, support, and facilitation of ideas.
- Work with teams to oversee and ensure all client instructions are processed in accordance with their wishes and that exceptions are escalated in accordance with established policies and procedures.
- Demonstrate professional and ethical behaviour in all actions by ensuring compliance with external legislation, bank standards, and internal operating policies and procedures.
What We Offer:
- A competitive salary of AU$120,000 - AU$180,000 per annum, depending on experience.
- An attractive benefits package, including comprehensive health insurance and retirement savings plan.
- The opportunity to work with a leading financial institution, NAB, and contribute to its success.
-
Dispute Resolution Specialist
3 days ago
Gurgaon, Haryana, India Genpact Full timeAbout the RoleThe Dispute Resolution Specialist will be responsible for resolving disputes related to transactions and providing exceptional customer service to our clients. This is a critical role that requires strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills.You will work closely with our internal...
-
International Dispute Resolution Specialist
1 week ago
Gurgaon, Haryana, India Genpact Full timeAt Genpact, we are seeking highly skilled professionals to join our team as International Dispute Resolution Specialists. This role is an exciting opportunity for individuals who want to make a meaningful impact in the banking and financial industry.About the RoleWe are looking for candidates with excellent communication and problem-solving skills to provide...
-
Strategic Leadership
2 weeks ago
Gurgaon, Haryana, India NAB Full timeCompany OverviewNAB is a leading financial institution dedicated to providing exceptional customer service.About the RoleThis challenging opportunity is available for a highly skilled and experienced leader to join our team as SVP Dispute Operations. As a key member of our leadership team, you will be responsible for driving operational efficiency and...
-
Customer Service Representative
1 day ago
Gurgaon, Haryana, India Genpact Full timeAre you passionate about delivering exceptional customer experiences and resolving complex disputes?About the RoleWe are seeking a highly skilled Customer Service Representative - Dispute Resolution Specialist to join our team at Genpact. As a key member of our support team, you will be responsible for providing world-class service to our clients while...
-
Tax Dispute Resolution Expert
1 month ago
Gurgaon, Haryana, India AKM Global Full timeJoin AKM Global as a Tax Dispute Resolution ExpertWe are looking for a skilled Tax Dispute Resolution Expert to join our team at AKM Global. This role will be based in Gurgaon, Sector 48, Sohna Road, and is available immediately.About the Role:Handle the preparation and filing of GST refunds, follow up, and liaison with the tax department.Prepare for pre-GST...
-
Customer Support Representative
2 weeks ago
Gurgaon, Haryana, India Genpact Full timeJob Description:We are seeking a skilled Customer Support Representative to join our team at Genpact, where you will play a crucial role in resolving customer disputes and delivering exceptional service.About the Role:You will be responsible for handling inbound phone calls from customers requesting assistance with disputed transactions. Your primary...
-
Gurgaon, Haryana, India Genpact Full timeAt Genpact, we're shaping the future of professional services and solutions. Our team of 125,000+ people across 30+ countries is driven by a relentless pursuit of innovation and excellence.This role offers an exciting opportunity to work as a Voice/Chat Support Associate/Sr. Associate, providing exceptional customer experience while handling inbound phone...
-
Customer Service Associate
3 weeks ago
Gurgaon, Haryana, India Genpact Full timeGenpact is a global professional services firm that helps leading enterprises deliver outcomes that shape the future.We are inviting applications for the role of Voice/Chat Support Associate/Sr. Associate in our Disputes team.This position involves providing world-class experience to our members, handling their inbound phone call inquiries about disputed...
-
Customer Service Associate
3 weeks ago
Gurgaon, Haryana, India Genpact Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Customer Service Associate to join our team. As a key member of our support team, you will be responsible for delivering exceptional customer service and resolving disputes in a timely and efficient manner.Job DescriptionThe ideal candidate will possess excellent communication and...
-
Global Voice Support Specialist
2 weeks ago
Gurgaon, Haryana, India Genpact Full timeAbout GenpactGenpact is a global professional services company that delivers business outcomes that shape the future. With over 125,000 people across 30 countries, we are driven by our purpose to create lasting value for clients.We serve leading enterprises, including Fortune Global 500 companies, with our deep business and industry knowledge, digital...
-
Customer Service Representative
2 weeks ago
Gurgaon, Haryana, India Genpact Full timeJob OverviewWe are seeking a highly skilled Customer Service Representative to join our team at Genpact, where you will play a crucial role in resolving customer disputes efficiently and effectively.
-
Customer Service Associate
3 weeks ago
Gurgaon, Haryana, India Genpact Full timeJob OverviewWe are seeking a highly skilled Customer Service Associate to join our team in Gurugram. This role will involve providing exceptional customer service and resolving disputes in a fast-paced environment.
-
Customer Service Representative
3 weeks ago
Gurgaon, Haryana, India Genpact Full timeJob OverviewWe are seeking a highly skilled Customer Service Representative to join our team at Genpact. This role will focus on providing exceptional service to our clients, resolving disputes efficiently, and ensuring customer satisfaction.About the RoleAs a Customer Service Representative, you will be responsible for handling inbound phone calls from...
-
Dispute Intake Specialist
3 days ago
Gurgaon, Haryana, India Genpact Full timeAbout the RoleWe are looking for an experienced Customer Support Expert to join our team at Genpact. In this role, you will provide top-notch support to our clients by handling their voice-related inquiries, including dispute resolutions.The successful candidate will have strong interpersonal skills, with the ability to communicate complex issues clearly and...
-
Senior Legal Director
14 hours ago
Gurgaon, Haryana, India Orange Shark Full timeOverview:Orange Shark is a leading organization in the industry, and we are currently seeking a highly skilled Senior Legal Manager to join our team as the Senior Legal Director. The successful candidate will be responsible for providing expert legal counsel on corporate matters, mergers, acquisitions, and partnerships, and ensuring compliance with corporate...
-
Executive Legal Director
14 hours ago
Gurgaon, Haryana, India Orange Shark Full timeAbout the RoleOrange Shark is seeking an experienced Senior Legal Manager to lead its legal department. The successful candidate will have a proven track record in the rolling stock or automobile industry, with expertise in arbitration and dispute resolution.Key ResponsibilitiesDevelop and implement legal strategies to support the organization's...
-
Customer Support and Resolution Specialist
2 days ago
Gurgaon, Haryana, India Genpact Full timeWe are seeking a highly skilled Customer Support and Resolution Specialist for our Gurgaon location. As part of our team, you will play a vital role in providing world-class service to our customers, handling inbound phone calls and resolving disputes efficiently.The ideal candidate should have experience in servicing US-based customers, preferably in...
-
Gurgaon, Haryana, India exl Full timeAt EXL, we are seeking a highly skilled Fraud and Dispute Specialist to join our Operations team. This is an exciting opportunity for a detail-oriented professional with experience in fraud prevention and dispute resolution.About the RoleThe successful candidate will be responsible for conducting reviews and inquiries on identified and suspicious accounts...
-
Corporate Lawyer
2 days ago
Gurgaon, Haryana, India Orange Shark Full timeRole Overview:The Orange Shark is seeking a Corporate Lawyer - Director of Legal Affairs to lead our legal department. As a key member of our team, you will be responsible for developing and implementing legal strategies to support the organization's objectives. This includes ensuring compliance with statutory and regulatory requirements across all...
-
Dispute Resolution Analyst
3 days ago
Gurgaon, Haryana, India Genpact Full timeAbout GenpactAs a global leader in professional services, Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. We believe that our employees are our greatest asset, and we strive to provide them with opportunities for growth and development.At Genpact, we...