Voice Support Associate
5 days ago
- Resolve disputes related to transactions and provide exceptional customer service to our clients
- Work closely with internal teams to resolve disputes and ensure high-quality service
- Analyze customer spending patterns and identify areas for improvement
- Develop and maintain strong relationships with our clients and internal stakeholders
To be successful in this role, you will need to possess:
- Bachelor's degree in a relevant field
- Relevant experience in performing dispute intake or similar banking/Fintech process
- Strong communication and problem-solving skills
- Excellent attention to detail and ability to work effectively in a team environment
Estimated salary: $60,000 - $80,000 per year
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