Customer Service Specialist for Mobile and Roaming Services

About the RoleWe are seeking a highly skilled Customer Service Engineer to join our Wholesale Mobile and Roaming team. As a key member of our team, you will be responsible for providing exceptional customer service and support to our global customers.Key ResponsibilitiesManage and resolve customer emails and incidents related to Wholesale Mobile and Roaming...

About the RoleAs a Customer Service Engineer – Mobile and Roaming, you will be responsible for managing emails and incoming incidents from global customers. Your expertise will be utilized to identify and manage cases related to SS7 (SMS, link issues, SAI/UL) and LTE (link issues, AIR/ULR). You will work closely with technical teams to resolve issues and...

About the RoleWe are seeking a skilled Telecommunications Engineer to join our team in international roaming solutions. As a key member of our team, you will be responsible for managing emails and incoming incidents from global customers.You will identify different cases related to SS7 (SMS, link issues, SAI/UL) and use trace tools to check SAI/UL KPI of a...

We are seeking a skilled Customer Service Specialist to join our Demographic HR Services team.Key Responsibilities:• Handle customer inquiries and provide effective resolutions.• Work in a rotational shift, including evenings and weekends.• Collaborate with colleagues to achieve team goals.Requirements:• Graduate or undergraduate degree.• 1 year of...

Rentickle is seeking a skilled Customer Service Specialist to join our team.As a Customer Service Specialist, you will be responsible for managing customer queries and complaints across various communication channels.You will also be required to process orders, modifications, and escalate complaints in a timely manner.Key Responsibilities:Maintaining a...

At HireBloc Ventures Pvt Ltd, we're seeking a skilled Customer Service Specialist to deliver exceptional support to our clients. This role involves providing timely and accurate information about our products and services, handling customer complaints with professionalism and empathy, and collaborating with internal teams to improve customer support...

Job SummaryAgilent is seeking a highly skilled and detail-oriented Customer Service Specialist to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, ensuring timely and accurate resolution of their inquiries and issues.Key ResponsibilitiesInterface with customers,...

Job SummaryAt FIS, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our support staff, you will be responsible for providing exceptional customer service to consumers via phone, email, or instant message. Key Responsibilities:• Provide timely and effective solutions to customer inquiries and issues.•...

Job OverviewWe are seeking a highly skilled Customer Service Operations Specialist to join our team at Prometric. This role will serve as the primary point of contact for assigned test delivery points, working in a fast-paced and dynamic environment.The successful candidate will provide exceptional customer service, resolve operational issues efficiently,...

Job SummaryAon is seeking a skilled Customer Service Specialist to join our team. As a key member of our Benefits Support team, you will provide exceptional telephone, email, and webchat support to clients, resolving queries and concerns in a timely and professional manner.Key ResponsibilitiesRespond to client inquiries and provide accurate information in...

As a Trainee Business Service Support Advisor at the BT Group, you will play a vital role in delivering exceptional customer service while leveraging our resources effectively. This position offers an excellent opportunity for growth and development within a dynamic team.About the RoleThis role is focused on assisting customers by providing value-based...

About the RoleAs a Service Delivery Specialist, you will be responsible for monitoring and evaluating usage and traffic management services. You will analyze the operation of customer's network and report on Quality of Service. You will work closely with the GCSC/CSM/VPO areas to incorporate improvements into the Service Improvement...

Job Summary:We are seeking a highly skilled Fintech Support Specialist to join our team at TAC Services LLC.Key Responsibilities:Efficiently handle inbound calls to provide timely resolutions to customer inquiries.Interact with customers to ensure a desirable and shareable experience.Cater to customer phone calls and divert calls to relevant departments for...

About GenpactGenpact is a global professional services firm delivering outcomes that shape the future. With over 125,000 employees across 30+ countries, our company is driven by innovation and customer satisfaction.Job OverviewWe are seeking an experienced Customer Service Liaison Specialist to join our team. This role will involve handling inbound phone...

Job SummaryAgilent inspires and supports discoveries that advance the quality of life. As a CIM Customer Service Specialist, you will be responsible for interfacing with customers, logistics, manufacturing, and/or sales or service representatives to handle a variety of pre-sales or post-sales service functions.Key Responsibilities:Respond to and/or provide...

About the Role: We are seeking a highly skilled Customer Service Operations Specialist to join our team at IN006 Induslynk Training Services Private Limited. Key Responsibilities: Assessment planning and coordination Generating assessment links for online and offline assessments Sending SSC reports on a daily/weekly basis Collaborating with internal...

Job Description:As a Customer Service Specialist at Agilent, you will be responsible for providing exceptional customer service to our internal partners and external clients. Your primary goal will be to handle operational requests in a timely and efficient manner, adhering to our team's discipline and operations guidelines.Key Responsibilities:Handle...

About the RoleWe are seeking a skilled Service Management Specialist to join our team at Orange Business Services. In this role, you will be responsible for monitoring and evaluating usage and traffic management services, analyzing customer network operations, and reporting on Quality of Service.Key ResponsibilitiesMonitor and evaluate usage and traffic...

Job OverviewWe are seeking a highly skilled Customer Service Process Specialist to join our team at Sun Life. As a key member of our Document Team, you will be responsible for process transactions to meet and exceed defined service levels of quality, speed, and productivity.Key ResponsibilitiesProcess transactions efficiently and effectively to meet or...

RightO is seeking a highly motivated and dedicated individual to fill the position of Customer Service Liaison Specialist.This is a full-time role based in Gurgaon, Haryana, India. The ideal candidate should have less than 1 year of experience.The successful candidate will be responsible for providing exceptional customer support and ensuring customer...