Telecommunications Engineer for International Roaming Solutions
6 hours ago
We are seeking a skilled Telecommunications Engineer to join our team in international roaming solutions. As a key member of our team, you will be responsible for managing emails and incoming incidents from global customers.
You will identify different cases related to SS7 (SMS, link issues, SAI/UL) and use trace tools to check SAI/UL KPI of a destination. Your expertise will enable you to interact with technical teams based on analysis derived.
Additionally, you will have a good understanding of business aspects of products, call flow of SS7 messages involved in attachment processes, and ability to correlate IP transport layer with roaming problems.
Key Responsibilities- Manage emails and incoming incidents from global customers.
- Identify different cases related to SS7 (SMS, link issues, SAI/UL).
- Use trace tools to check SAI/UL KPI of a destination.
- Interact with technical teams based on analysis derived.
- Have a good understanding of business aspects of products.
We are looking for an individual with strong technical skills, excellent communication abilities, and a proactive attitude. As a Telecommunications Engineer, you will work closely with our team to resolve complex technical issues and provide excellent customer service.
You should have a solid understanding of network operations, protocols, and services. Strong problem-solving skills, ability to work under pressure, and excellent time management skills are essential.
Requirements- Strong technical skills in telecommunications engineering.
- Excellent communication and interpersonal skills.
- Able to work effectively in a team environment.
- Proactive and able to work under pressure.
- Excellent problem-solving skills.
As a Telecommunications Engineer at Orange Business Services, you will enjoy a competitive salary package, including a base salary of $80,000 - $120,000 per year, depending on experience. You will also have opportunities for career growth and professional development.
Our company offers a dynamic and multicultural work environment, with international exposure and the chance to work on complex projects. We value teamwork, innovation, and customer satisfaction.
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