Telecommunications Engineer for International Roaming Solutions

6 hours ago


Gurgaon, Haryana, India Orange Business Services Full time
About the Role

We are seeking a skilled Telecommunications Engineer to join our team in international roaming solutions. As a key member of our team, you will be responsible for managing emails and incoming incidents from global customers.

You will identify different cases related to SS7 (SMS, link issues, SAI/UL) and use trace tools to check SAI/UL KPI of a destination. Your expertise will enable you to interact with technical teams based on analysis derived.

Additionally, you will have a good understanding of business aspects of products, call flow of SS7 messages involved in attachment processes, and ability to correlate IP transport layer with roaming problems.

Key Responsibilities
  • Manage emails and incoming incidents from global customers.
  • Identify different cases related to SS7 (SMS, link issues, SAI/UL).
  • Use trace tools to check SAI/UL KPI of a destination.
  • Interact with technical teams based on analysis derived.
  • Have a good understanding of business aspects of products.
About You

We are looking for an individual with strong technical skills, excellent communication abilities, and a proactive attitude. As a Telecommunications Engineer, you will work closely with our team to resolve complex technical issues and provide excellent customer service.

You should have a solid understanding of network operations, protocols, and services. Strong problem-solving skills, ability to work under pressure, and excellent time management skills are essential.

Requirements
  • Strong technical skills in telecommunications engineering.
  • Excellent communication and interpersonal skills.
  • Able to work effectively in a team environment.
  • Proactive and able to work under pressure.
  • Excellent problem-solving skills.
Benefits

As a Telecommunications Engineer at Orange Business Services, you will enjoy a competitive salary package, including a base salary of $80,000 - $120,000 per year, depending on experience. You will also have opportunities for career growth and professional development.

Our company offers a dynamic and multicultural work environment, with international exposure and the chance to work on complex projects. We value teamwork, innovation, and customer satisfaction.



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