Head of Sales and Business Development
4 days ago
Job Overview:
The Business Growth Manager will be responsible for driving sales growth, managing pre-sales activities, converting leads into sales, maintaining post-sales engagement with customers and team management. This role requires an ambitious, adaptive, and proactive individual with excellent communication and persuasion skills, who can develop trust with the customers.
Key Responsibilities:
- Lead Generation:
- Identify and research potential clients and markets
- Develop and execute lead generation strategies through various channels including cold calling, email campaigns, social media, and events
- Maintain and update the CRM system with accurate and detailed information on leads
- Pre-Sales:
- Collaborate with the marketing team to create compelling pre-sales materials
- Outbound calling
- Engage with potential clients to understand their needs and requirements
- Conduct product demonstrations, presentations, query resolution sessions to showcase the value of our offerings
- Ensure enhanced customer experience and improved customer relationship
- Conversion:
- Conduct customer interviews to understand their suitability
- Follow up on leads and inquiries promptly
- Build strong relationships with prospects to convert them into customers
- Close sales deals effectively
- Post-Sales Engagement:
- Ensure a smooth transition from sales to the customer success team
- Follow up with clients post-purchase to ensure satisfaction and address any issues or concerns
- Maintain ongoing relationships with clients to encourage repeat business and referrals
- Team Management:
- Leading and managing the marketing team, including hiring, training, and supervising staff members
- Delegating tasks, setting performance targets, and providing guidance and support to ensure the team's success
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