Retail Loyalty Program Director

4 days ago


Mumbai, Maharashtra, India Capillary Technologies Full time

We are seeking an experienced Engagement Manager to join our team at Capillary Technologies. As a key member of our team, you will work closely with the Business Head to manage Key Clients and ensure exceptional service delivery. You will be responsible for managing client relationships, analyzing business data, and developing cost-effective business solutions.

Responsibilities:

  • Manage client relationships and develop business growth strategies
  • Analyze business data and develop cost-effective business solutions
  • Work closely with cross-functional teams to achieve business objectives
  • Initiate and prioritize projects, track business development, cross-sell, and up-sell

Requirements:

  • 4-8 years of experience in retail, digital, CRM/loyalty analytics space
  • Proven record of driving results in a high-growth company environment
  • Strong team management skills and competencies
  • Demonstrated record of success in a goal-oriented, highly accountable business environment


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