Customer Engagement Manager
1 day ago
Lodha Ventures is a pioneering collective of high-growth businesses, backing ambitious ideas to create category-disrupting ventures. We deploy patient capital with a focus on value creation, empowering independent CEOs and leadership teams.
We're seeking an experienced Referral & Loyalty Program Manager to lead customer referrals & repurchases, focusing on building an elite referral network and loyalty ecosystem that drives sustained customer engagement and deal generation. The ideal candidate will have 7-10 years of experience in loyalty or referral program management, preferably in real estate, luxury retail, or hospitality.
Key responsibilities include developing and executing a loyalty and referral strategy, managing customer journey mapping, coordinating multi-channel communication, and collaborating with internal and external stakeholders to drive program implementation and deal tracking.
The successful candidate will be responsible for achieving set targets of new deals sourced from referrals & repurchases, increasing engagement and program opt-ins across the customer base, maintaining program cost efficiency, and attaining high satisfaction scores post-redemption.
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Strategic Customer Engagement Manager
2 weeks ago
Mumbai, Maharashtra, India Intellectual Capital HR Consulting Pvt. Ltd. Full timeWe are seeking a highly skilled Strategic Customer Engagement Manager to join our team at Intellectual Capital HR Consulting Pvt. Ltd.About the Role:The Strategic Customer Engagement Manager will play a key role in delivering exceptional customer service and driving business growth through effective engagement strategies. This includes handling customer...
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Customer Engagement and Growth Manager
1 day ago
Mumbai, Maharashtra, India IIDE Education Private Limited Full time**Job Description:** Customer Retention and Growth ManagerWe are looking for a results-driven professional to develop and execute multi-channel retention strategies that engage customers across various touchpoints. The ideal candidate will have a minimum of 2 years of experience with marketing automation tools and a proven track record of driving customer...
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Assistant Manager Customer Engagement
5 days ago
Mumbai, Maharashtra, India Powerweave Software Services Full timeAbout the RoleWe are looking for a highly skilled Assistant Manager Customer Engagement to join our team at Powerweave Software Services. In this role, you will be responsible for supporting the onboarding process for new customers, serving as a secondary point of contact for assigned customer accounts, and building strong relationships with customers to...
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Mumbai, Maharashtra, India Zeno Health Full timeCompany Overview:Zeno Health is a pioneering organization dedicated to shifting consumer trust towards affordable generic medicines. We are committed to making a material difference in the lives of crores of Indians.Job Title: Customer Engagement ManagerWe are seeking an experienced Customer Engagement Manager to join our team. As a key member, you will be...
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Customer Engagement Specialist
10 hours ago
Mumbai, Maharashtra, India House of Quadri Full timeHouse of Quadri is a dynamic and innovative company that specializes in creating bespoke lab-grown diamond jewelry. Our team focuses on delivering exceptional customer experiences through direct-to-consumer engagement.This full-time, on-site role for a Customer Engagement Specialist at House of Quadri in Mumbai requires a strong ability to build...
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Customer Engagement Director
4 days ago
Mumbai, Maharashtra, India Lodha Ventures Full timeAbout Us:Lodha Ventures is a pioneering collective of high-growth businesses, backing ambitious ideas to create category-disrupting companies. We deploy unlevered capital with a focus on value creation, giving our portfolio businesses the freedom to innovate and grow.We are seeking a Referral & Loyalty Program Manager to lead customer referrals &...
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Director of Customer Engagement
3 weeks ago
Mumbai, Maharashtra, India NielsenIQ Full timeAbout UsNielsenIQ is a leading global measurement and data analytics company providing insights into consumer buying behavior. We offer the most comprehensive understanding of consumers and markets worldwide, helping businesses innovate and grow.Our approach combines proprietary NielsenIQ data with other data sources to provide accurate and actionable...
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Customer Engagement Specialist
2 weeks ago
Mumbai, Maharashtra, India Savvy Search Full timeAbout the Employer:A well-established automobile dealership recognized for its exceptional customer service and diverse vehicle offerings, providing an engaging and dynamic work environment.Job Summary:As a Telecaller Executive, you'll be responsible for generating leads, scheduling appointments, and promoting the dealership's products and services through...
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Customer Engagement Representative
4 weeks ago
Mumbai, Maharashtra, India Talent Corner Full timeJob Opportunity at Talent CornerTalent Corner is seeking a skilled Customer Engagement Representative to join their team in Dubai. As a Tele Caller, you will be responsible for interacting with customers and providing exceptional service.About the RoleWe are looking for a highly motivated and results-driven individual who can work effectively in a fast-paced...
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Ecommerce Engagement Manager
2 weeks ago
Mumbai, Maharashtra, India Zeno Health Full timeWe are Zeno Health, a company dedicated to providing affordable generic medicines in a market where chronic diseases secure a consistent demand.About the RoleAs an Ecommerce Engagement Manager, you will be responsible for building cross-channel engagement products and journeys that keep our customers coming back to our app and stores to buy more.Key...
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Capillary - Customer Engagement Specialist
6 days ago
Mumbai, Maharashtra, India Capillary Technologies Full timeAbout Capillary Technologies:As a leader in customer loyalty platforms, we empower brands to deliver exceptional experiences. Our comprehensive view of consumers and unified strategies drive real-time omnichannel engagement.We partner with 250+ brands across 30+ countries, including Tata, PUMA, Shell, Al-Futtaim, Petron, Domino's, Kanmo Group, and Marks &...
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Senior Customer Engagement Specialist
4 weeks ago
Mumbai, Maharashtra, India Paradigm Realty Full timeAbout Paradigm RealtyWe are a leading real estate developer in Mumbai, known for our commitment to quality, innovation, and timely delivery. With over 1600 homes delivered and six premium projects under our belt, we continue to expand our portfolio and seek talented individuals to join our team.Job OverviewWe are seeking a skilled C RM Executive to join our...
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Customer Engagement Specialist
1 month ago
Mumbai, Maharashtra, India Recruiting India Full timeAbout the RoleWe are seeking a highly skilled Customer Engagement Specialist to join our team in India. In this role, you will be responsible for engaging active and inactive Direct Selling Agents (DSAs) across the country through outbound and inbound calls.Your primary objective will be to address DSA concerns, foster engagement, and promote service and...
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Customer Success Engagement Specialist
3 weeks ago
Mumbai, Maharashtra, India Polymerupdate Full timeAbout PolymerupdateAt Polymerupdate, we have been a trusted provider of price assessments and big business data in the petrochemical industry for over two decades. Our daily petrochemical news and price assessments serve as benchmarks for contract settlements in South Asia, South East Asia, and the Middle East. We offer mobile applications for polymer news...
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Sales and Customer Engagement Representative
1 month ago
Mumbai, Maharashtra, India Bhavani Business Solutions Full timeWe are seeking a highly motivated Sales and Customer Engagement Representative to join our team at Bhavani Business Solutions. In this role, you will be responsible for boosting sales by reaching out to current and potential clients.Key Responsibilities:Outbound Call Customer ServiceEMI Data Calling and Collection ProcessConvert Customers to Payable...
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Customer Experience and Engagement Specialist
3 weeks ago
Mumbai, Maharashtra, India Cloud Counselage Pvt Ltd Full timeAt Cloud Counselage Pvt Ltd, we're committed to delivering exceptional customer experiences that drive long-term relationships and business growth.OverviewThe Customer Experience and Engagement Specialist plays a vital role in ensuring our customers receive personalized support and attention to meet their unique needs.This role requires strong interpersonal...
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Business Development Lead
6 days ago
Mumbai, Maharashtra, India Lodha Ventures Full timeJoin Our Team:We are seeking a talented Business Development Lead to join our team at Lodha Ventures. As a key member of our business development team, you will be responsible for driving customer referrals and loyalty programs to achieve set targets.You will leverage your expertise in loyalty or referral programs, luxury brand positioning, and emotional...
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Retail Engagement Manager
5 days ago
Mumbai, Maharashtra, India Capillary Technologies Full timeAbout Capillary Technologies: Comprehensive Customer ExperienceCapillary Technologies is a leading customer loyalty platform, offering a unified view of consumers and delivering personalized experiences across channels. As an Engagement Manager, you will work closely with the Business Head to manage key clients and ensure world-class service.The ideal...
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Sales and Customer Engagement Specialist
4 weeks ago
Mumbai, Maharashtra, India madhuban Motors Pvt. Ltd. Full timeAt madhuban Motors Pvt. Ltd., we are seeking a skilled Sales and Customer Engagement Specialist to join our team.This role involves efficient customer contact, gathering valuable feedback on specific issues, and identifying opportunities for growth.The ideal candidate will be responsible for seeking appointments for sales, service, and delivery, and...
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Portfolio Engagement Manager
3 weeks ago
Mumbai, Maharashtra, India IDFC FIRST Bank Full timeJob Title: Portfolio Engagement ManagerCompany Overview:IDFC FIRST Bank is a leading banking institution committed to delivering exceptional customer experiences and fostering business growth.Salary: ₹2,500,000 - ₹5,000,000 per annum (depending on location and experience)Job Description:The Portfolio Engagement Manager plays a critical role in driving...