Customer Engagement Manager for Affordable Medicines

3 days ago


Mumbai, Maharashtra, India Zeno Health Full time

Company Overview:

Zeno Health is a pioneering organization dedicated to shifting consumer trust towards affordable generic medicines. We are committed to making a material difference in the lives of crores of Indians.

Job Title: Customer Engagement Manager

We are seeking an experienced Customer Engagement Manager to join our team. As a key member, you will be responsible for building cross-channel engagement products and journeys that drive customer loyalty and retention.

Key Responsibilities:

  • Develop and implement strategies to engage customers across multiple channels, including email, social media, and mobile apps.
  • Analyze customer behavior and preferences to inform product development and improve customer experience.
  • Work closely with cross-functional teams to launch new products and features, ensuring timely and effective execution.

Requirements:

  • 3+ years of experience in customer engagement or related field, with a proven track record of driving customer loyalty and retention.
  • Strong understanding of customer behavior and preferences, with experience analyzing data to inform business decisions.
  • Excellent communication and project management skills, with ability to work effectively in a fast-paced environment.

Benefits:

  • Competitive salary range: $80,000 - $110,000 per year, depending on experience.
  • Full-time employment with hybrid/remote work options.
  • Opportunity to work with a talented team of professionals dedicated to making a meaningful impact in the healthcare industry.
  • A comprehensive benefits package, including health insurance, retirement plan, and paid time off.

About Zeno Health:

Zeno Health is a dynamic and innovative company committed to revolutionizing the way consumers access affordable generic medicines. Our team is passionate about delivering exceptional customer experiences and making a positive impact in the lives of millions of people.



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