Customer Engagement Specialist
22 hours ago
House of Quadri is a dynamic and innovative company that specializes in creating bespoke lab-grown diamond jewelry. Our team focuses on delivering exceptional customer experiences through direct-to-consumer engagement.
This full-time, on-site role for a Customer Engagement Specialist at House of Quadri in Mumbai requires a strong ability to build relationships with clients, provide top-notch service, address inquiries, and ensure overall customer satisfaction.
Key Responsibilities:
- Develop and maintain strong relationships with customers
- Provide personalized service and support to meet customer needs
- Address customer concerns and resolve issues promptly
- Collaborate with internal teams to achieve sales goals and improve customer satisfaction
- Stay up-to-date on product knowledge and pricing to provide informed recommendations
Requirements:
- Demonstrated customer service and relationship management skills
- Strong communication and problem-solving abilities
- Attention to detail and organizational skills
- Experience in luxury sales or marketing
- Knowledge of diamond jewelry and its characteristics
What We Offer:
- A competitive salary of ₹8 lakhs per annum
- Opportunities for career growth and professional development
- A collaborative and dynamic work environment
- Access to exclusive employee benefits and perks
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