Sales Engagement Specialist
1 day ago
We are looking for a highly motivated Sales Engagement Specialist to join our team at the Thadomal Shahani Centre For Management. The successful candidate will be responsible for boosting our sales by reaching out to current and potential clients through targeted communication.
To excel in this role, you need to have excellent interpersonal skills to convince individuals to purchase our offerings. Additionally, you should be able to utilize customer feedback to improve our products or services.
Key Responsibilities- Stay up-to-date with product or service offerings to effectively communicate their value to customers.
- Regularly update and obtain individual contact details to ensure effective outreach.
- Meet and exceed sales targets set by the organization through strategic engagement and communication.
- Develop a deep understanding of market trends to provide exceptional customer service.
- Identify customer needs and offer tailored solutions using our products and services.
- Maintain positive relationships with future prospects through consistent communication and follow-up.
- Conduct regular meetings to clarify expectations and progress related to performance.
- Promote a culture of respect and professionalism in all interactions, regardless of customer behavior.
- Keep accurate records of customer interactions and sales activities.
- A minimum educational qualification of graduation or equivalent.
- Previous experience working as a telecaller or in a similar role is essential.
- Completion of a sales-related training program is highly beneficial.
- Proficiency in computer applications is necessary for success in this role.
- Familiarity with cultural norms and diverse perspectives is crucial for effective communication.
- The ability to adapt communication style according to changing situations is vital.
- Excellent research, record-keeping, and interpersonal skills are required for this position.
- The capacity to receive criticism constructively without internalizing it is essential.
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