Retail Operations Director

20 hours ago


Mumbai, Maharashtra, India Hidesign Full time

**Job Title:** Retail Operations Director

We are seeking an experienced Retail Operations Director to lead and drive the performance of our Exclusive Brand Outlets in Bengaluru.

About the Role:

  • Operations Management: Oversee day-to-day operations, ensuring smooth functioning and adherence to company standards across all stores in the region.
  • Sales Performance: Drive and manage sales to meet or exceed targets; analyze sales and stock data to optimize performance and inventory levels.
  • Visual Merchandising: Ensure stores maintain high visual standards and are consistent with brand guidelines in merchandising displays.
  • People Management: Train, motivate, and guide the team to achieve sales targets and enhance customer satisfaction, fostering a high-performance culture.
  • Coordination with Retail Operations: Collaborate with the backend retail operations team to address and resolve issues, ensuring seamless support for store teams.
  • Marketing & Brand Promotion: Implement marketing initiatives and brand promotion events, enhancing customer engagement and brand visibility.
  • SOP Adherence: Ensure strict adherence to Standard Operating Procedures (SOPs) across all stores, promoting consistency and operational excellence.
  • Process Implementation: Support the rollout of new processes in stores, ensuring compliance and tracking adherence to updates and changes.

About You:

  • Industry Experience: Prior experience in retail management, ideally with exposure to handling a high-volume region or multiple outlets.
  • Leadership Skills: Demonstrated ability to lead and develop teams, with a focus on achieving sales and operational targets.
  • Analytical Skills: Proficiency in analyzing sales data and inventory, with the ability to create actionable insights for continuous improvement.
  • Candidate Requirements: Bachelor's/Master's degree or equivalent experience in Retail Management, Business Administration, or related field. 5+ years of experience in retail operations or multi-store management, with a proven record in driving sales performance.

Salary Range: ₹1,200,000 - ₹1,800,000 per annum

Hidesign Offers:

  • A dynamic and challenging work environment.
  • Opportunities for professional growth and development.
  • A competitive salary package.


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