Retail Operations Trainer

1 week ago


Mumbai, Maharashtra, India The Souled Store Full time
Job Description

We are seeking a highly skilled Retail Operations Trainer to join our team at The Souled Store. As a key member of our training department, you will play a vital role in empowering our retail staff with the knowledge and skills necessary to deliver exceptional customer service and drive operational efficiency.

Key Responsibilities:
  • Design and develop comprehensive training programs and materials tailored to various retail roles, encompassing product knowledge, customer service skills, sales techniques, and operational procedures.
  • Delve into industry trends and best practices in retail operations and training methodologies to ensure our training initiatives remain relevant and effective.
  • Collaborate with retail management to schedule training sessions and ensure minimal disruption to daily operations.
  • Maintain accurate records of training attendance, feedback, and performance evaluations to inform data-driven decisions.

Requirements:

  • Bachelor's degree or equivalent; additional education or certification in training and development is a plus.
  • Minimum of 3 years of experience in a training or staff development role within a retail environment.
  • Strong understanding of retail processes, customer service principles, and sales techniques.
  • Excellent presentation and communication skills, with the ability to engage and inspire diverse audiences.
  • Ability to work effectively in a fast-paced, team-oriented environment.
Compensation and Benefits

The estimated salary for this position is ₹850,000 - ₹1,100,000 per annum, depending on experience. In addition to a competitive salary, we offer a range of benefits, including professional development opportunities, health insurance, and a generous paid time off policy.

This job description serves as a comprehensive guide to the role of Retail Operations Trainer at The Souled Store. If your background aligns with our requirements and you're passionate about delivering exceptional training experiences, we encourage you to explore this opportunity further.



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