Retail Store Director
4 days ago
Job Overview
We are seeking a highly skilled and experienced Retail Store Director to lead our store team at Urban Ladder. As a key member of our retail leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and developing a high-performing store team.
About the Role
The ideal candidate will have a proven track record in retail store management, with expertise in people management, customer interaction, and inventory management. You will be responsible for achieving sales targets, managing store operations, and ensuring excellent customer service.
Key Responsibilities
- Sales Growth: Develop and execute strategies to drive sales growth, improve customer engagement, and increase average transaction value.
- Store Operations: Manage store inventory, merchandise, and visual displays to create an attractive and engaging shopping experience.
- Customer Service: Ensure exceptional customer service by training and motivating store staff to meet customer needs and resolve issues promptly.
- Team Management: Lead, develop, and motivate a high-performing store team by providing coaching, feedback, and opportunities for growth and development.
- Inventory Management: Plan, manage, and control inventory levels to minimize stockouts and overstocking.
- Maintenance of Company Standards: Maintain high standards of store appearance, including cleanliness, organization, and visual merchandising.
- Analysis and Reporting: Analyze sales data and provide insights to inform business decisions and optimize store performance.
Requirements
- Experience: Minimum 3 years of experience in retail store management, preferably in a fast-paced environment.
- Skills: Strong leadership and communication skills, ability to work effectively in a team, and proficiency in inventory management software.
- Education: Bachelor's degree in Business Administration or related field.
- Certifications: Retail industry certifications such as Certified Retail Manager (CRM) or National Retail Federation (NRF) certification.
Benefits
- Competitive Salary: ₹65,000 - ₹80,000 per month, depending on experience.
- Bonus Structure: Eligible for quarterly bonus based on individual and team performance.
- Health Insurance: Comprehensive health insurance coverage for employee and family members.
- Training and Development: Opportunities for professional growth and development through training programs and workshops.
Why Join Us?
Urban Ladder is a leading home decor and furniture retailer that offers a unique blend of style, quality, and affordability. We are committed to creating a culture of excellence, innovation, and customer-centricity. If you share our passion for delivering exceptional customer experiences and are eager to grow your career in retail, we encourage you to apply for this exciting opportunity.
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