Retail Store Leadership Position

3 weeks ago


Mumbai, Maharashtra, India The Sleep Company Full time

About The Sleep Company:

We are a leading comfort innovation company, founded in 2019 by Priyanka and Harshil Salot. Our mission is to improve sleep quality for people worldwide.

As a Store Manager/Customer Relationship Executive at The Sleep Company, you will be responsible for delivering exceptional customer experiences, responding to customer concerns, and creating business strategies to attract new customers.

Key Responsibilities:

  • Customer Satisfaction: Ensure high levels of customer satisfaction through excellent service delivery.
  • Critical Thinking: Respond to customer complaints and concerns in a professional manner.
  • Sales Enablement: Help customers locate merchandise and recommend products based on their needs.
  • Business Growth: Create business strategies to expand store traffic, enhance profitability, and meet targets.

Requirements:

  • Presentation Skills: Be presentable, have excellent communication skills, confidence, and convincing ability.
  • Local Language Communication: Verbal communication in the local language is a must.
  • Retail Experience: Have experience in retail sales, preferably as a store manager.

Qualifications:

  • Certification: Minimum qualification required - Graduation/Diploma for Store Manager, 10+2 for CRE.

Salary Estimate: ₹300,000 - ₹500,000 per annum, depending on location (Mumbai).



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