Customer Loyalty Platform Manager
1 day ago
This role involves close collaboration with the Business Head to manage key clients and ensure world-class service experience. The successful candidate will have full P&L responsibility for customer relationships owned and be tasked with managing and growing existing clients.
A key aspect of this role is understanding and analyzing existing business opportunities to scale it up. This includes initiating and prioritizing projects, tracking business development, cross-selling, and up-selling. Additionally, the Engagement Manager will engage closely with the account management/delivery/implementation training team to determine the best technical implementation methods and execution schedules.
Key skills required include excellent team management and interpersonal communication skills, enabling effective interaction with people at all organizational levels. Networking in the region with prospect/industry and representing Capillary at regional/national events is also essential.
In terms of qualifications, the ideal candidate should have 4-8 years of experience in the retail, digital, CRM/loyalty analytics space, with a proven record of driving results in a high-growth company environment.
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Customer Loyalty Platform Lead
5 days ago
Mumbai, Maharashtra, India Capillary Technologies Full timeAbout UsCapillary Technologies is a pioneer in the end-to-end customer loyalty space, powering 100+ loyalty programs across 30+ countries. As an Engagement Manager, you will be responsible for managing key clients and ensuring exceptional service delivery.The successful candidate will have a deep understanding of industry issues, a vision for growth, and a...
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Customer Loyalty Manager
3 weeks ago
Mumbai, Maharashtra, India NIRMAL Full timeAbout NIRMALNIRMAL is a leading company in the industry, and we are looking for a talented individual to join our team.Estimated Salary: $120,000 - $180,000 per yearJob DescriptionKey Responsibilities:• Manage and coordinate customer loyalty programs to enhance customer engagement and retention.• Develop and execute strategies to increase customer...
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Customer Loyalty Program Director
6 days ago
Mumbai, Maharashtra, India Capillary Technologies Full timeLoyalty Program DirectorCapillary Technologies is a pioneer in customer loyalty platforms, helping brands create engaging experiences. As a Loyalty Program Director, you will lead the development and implementation of customer loyalty programs that drive business growth.You will work closely with the Business Head to manage key clients and ensure world-class...
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Loyalty Ecosystem Manager
6 days ago
Mumbai, Maharashtra, India Lodha Ventures Full timeAbout Lodha Ventures:Lodha Ventures is a formidable collective of high-growth new-age businesses. We back highly ambitious ideas and turn them into category-disrupting businesses built to stand the test of time.We deploy unlevered and patient proprietary capital with a focus on value creation, unconstrained by redemption pressures. Our decentralized...
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Customer Engagement Manager
1 day ago
Mumbai, Maharashtra, India Lodha Ventures Full timeAbout Lodha VenturesLodha Ventures is a pioneering collective of high-growth businesses, backing ambitious ideas to create category-disrupting ventures. We deploy patient capital with a focus on value creation, empowering independent CEOs and leadership teams.We're seeking an experienced Referral & Loyalty Program Manager to lead customer referrals &...
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Referral and Loyalty Program Strategist
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Mumbai, Maharashtra, India Lodha Ventures Full timeLodha Ventures is a consumer tech brand disrupting the land ownership landscape by leveraging technology to make land more accessible, flexible, and secure. We're looking for a skilled professional to spearhead our Referral and Loyalty Program, focusing on building an elite network and loyalty ecosystem that drives sustained customer engagement and deal...
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Loyalty Program Director
1 day ago
Mumbai, Maharashtra, India Lodha Ventures Full timeAbout The JobLodha Ventures is hiring a seasoned Referral & Loyalty Program Manager to oversee customer referrals and loyalty programs. This role requires a strategic thinker who can design and execute a loyalty program that aligns with our ethos and meets clear goals and KPIs. The ideal candidate will have strong analytical skills, exceptional communication...
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Referral and Loyalty Program Lead
4 days ago
Mumbai, Maharashtra, India Lodha Ventures Full timeAbout Our Mission:We use technology to reinvent land ownership, making it younger, nimbler, and more viable for Indians everywhere. We're breaking old traditions and bringing land buying into the 21st century. As a Referral & Loyalty Program Manager, you'll play a key role in driving customer referrals and repurchases, leveraging a rewards system and...
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Global Sales
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Mumbai, Maharashtra, India Sproxil Inc Full timeUnlock Your Potential as a Global Sales & Loyalty Promotions Executive at Sproxil IncCompany Overview:Sproxil Inc, a pioneer in customer experience products, is seeking an experienced Global Sales & Loyalty Promotions Executive to drive business growth and expand our global reach.About the Role:We are looking for a highly motivated and results-driven...
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Customer Referral Program Director
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Mumbai, Maharashtra, India Lodha Ventures Full timeRole Overview:We are seeking an experienced Business Development Lead to join our team at Lodha Ventures. As a key member of our business development team, you will be responsible for driving customer referrals and loyalty programs to achieve set targets.Your primary goal will be to ensure that we meet our objectives in terms of deal generation from customer...
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Business Development Lead
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Mumbai, Maharashtra, India Lodha Ventures Full timeJoin Our Team:We are seeking a talented Business Development Lead to join our team at Lodha Ventures. As a key member of our business development team, you will be responsible for driving customer referrals and loyalty programs to achieve set targets.You will leverage your expertise in loyalty or referral programs, luxury brand positioning, and emotional...
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Credit Card Platform Manager
4 days ago
Mumbai, Maharashtra, India Hyperface Technologies Full timeDrive Business Growth at Hyperface TechnologiesWe are seeking an experienced Associate Director/Director Partner Growth to join our team in Mumbai. In this role, you will be responsible for overseeing the growth of partnerships and collaborations with brands and fintech companies on our credit card platform.The ideal candidate will have 8-12 years of...
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Mumbai, Maharashtra, India Collinson Full timeAbout the RoleCollinson Group is a global leader in driving loyalty and engagement for many of the world's largest companies.We are seeking a highly skilled Salesforce Cloud Architect to join our team, focusing on customer experience solutions.The successful candidate will play a pivotal role in architecting, developing, and optimizing our Salesforce...
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Senior Software Architect
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Mumbai, Maharashtra, India Collinson Full timeWe are seeking an experienced Senior Software Architect to lead our loyalty systems team at Collinson.As a key member of our technology leadership team, you will be responsible for the technical direction and architecture of our loyalty systems. This includes designing and developing pragmatic, complete, and maintainable software solutions under the guidance...
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Customer Retention Marketing Manager
6 days ago
Mumbai, Maharashtra, India IIDE Education Private Limited Full timeWe are looking for a highly skilled marketing professional to join our team as a Customer Retention Marketing Manager. In this role, you will be responsible for developing and executing multi-channel retention strategies to drive customer engagement and loyalty.Key Responsibilities:Develop and implement multi-channel retention strategies to drive customer...
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Customer Relationship Manager
4 weeks ago
Mumbai, Maharashtra, India Savvy Search Full timeAbout the RoleAs a Customer Relationship Executive, you will be the key liaison between our dealership and customers, ensuring satisfaction, addressing concerns, and driving long-term customer loyalty through personalized service.
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Retail Loyalty Program Director
4 days ago
Mumbai, Maharashtra, India Capillary Technologies Full timeWe are seeking an experienced Engagement Manager to join our team at Capillary Technologies. As a key member of our team, you will work closely with the Business Head to manage Key Clients and ensure exceptional service delivery. You will be responsible for managing client relationships, analyzing business data, and developing cost-effective business...
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Customer Engagement Director
4 days ago
Mumbai, Maharashtra, India Lodha Ventures Full timeAbout Us:Lodha Ventures is a pioneering collective of high-growth businesses, backing ambitious ideas to create category-disrupting companies. We deploy unlevered capital with a focus on value creation, giving our portfolio businesses the freedom to innovate and grow.We are seeking a Referral & Loyalty Program Manager to lead customer referrals &...
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Sales Performance Specialist
7 days ago
Mumbai, Maharashtra, India NUPI Full timeWe are seeking a dynamic and results-driven Sales Performance Specialist to join our team at NUPI Infotech, a leading loyalty and rewards company. As an Inside Sales Specialist, you will play a crucial role in driving the company's sales efforts and expanding our client base.Job Description:The ideal candidate is passionate about loyalty and rewards...
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Digital Customer Experience Manager
3 weeks ago
Mumbai, Maharashtra, India Wizdom: Books and Podcasts Summaries in 15 Min Full timeWizdom, a leading provider of 15-minute book summaries and podcasts insights, is seeking a highly motivated Digital Customer Experience Manager to join our marketing team. This is a remote internship role that offers the opportunity to work with a dynamic team and contribute to driving customer retention and growth.We are looking for an individual who is...