Customer Loyalty Platform Lead

1 week ago


Mumbai, Maharashtra, India Capillary Technologies Full time

About Us

Capillary Technologies is a pioneer in the end-to-end customer loyalty space, powering 100+ loyalty programs across 30+ countries. As an Engagement Manager, you will be responsible for managing key clients and ensuring exceptional service delivery.

The successful candidate will have a deep understanding of industry issues, a vision for growth, and a passion to build Capillary's position in the market. They will also possess strong team management skills, excellent communication and presentation skills, and the ability to adapt to a changing environment quickly.

Responsibilities include working closely with the Business Head, managing full P&L for customer relationships, and analyzing business data to identify opportunities for growth. This role is estimated to be approximately $150,000 - $220,000 per annum, based on location and experience.



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