Customer Loyalty Platform Lead
1 week ago
About Us
Capillary Technologies is a pioneer in the end-to-end customer loyalty space, powering 100+ loyalty programs across 30+ countries. As an Engagement Manager, you will be responsible for managing key clients and ensuring exceptional service delivery.
The successful candidate will have a deep understanding of industry issues, a vision for growth, and a passion to build Capillary's position in the market. They will also possess strong team management skills, excellent communication and presentation skills, and the ability to adapt to a changing environment quickly.
Responsibilities include working closely with the Business Head, managing full P&L for customer relationships, and analyzing business data to identify opportunities for growth. This role is estimated to be approximately $150,000 - $220,000 per annum, based on location and experience.
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Customer Loyalty Program Director
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Customer Loyalty Platform Manager
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Customer Engagement Manager
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Loyalty Program Director
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Referral and Loyalty Program Lead
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Customer Engagement Director
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