Digital Adoption Consultant

4 days ago


Bengaluru, Karnataka, India Awign Expert Full time

About Awign Expert:

We are a newly launched business division of Awign, a pioneer and largest player in the Gig Economy in India. Our vision is to uplift millions of careers.

Our platform helps businesses hire, assess, and manage high-skilled resources for gig-based projects. We provide our experts with a gateway to work for and build a freelance or consulting career with large-scale enterprises.

About the Role:

Duration: 12 months with possible extension

Location: Bangalore (Onsite)

Timings: Night Shift - 5:30 PM IST to 2:30 AM IST

Notice Period: Immediate Joiner Required

Estimated Salary: ₹1,200,000 - ₹1,500,000 per annum

Responsibilities:

  • Work with global customers to identify their target audiences' training needs, acquire an understanding of customer applications and processes, derive actionable insights, and use cases to improve digital adoption.
  • Collaborate with cross-functional teams to deliver innovative solutions and bring process efficiency to our customers.
  • Consult, ideate, and propose optimal digital adoption solutions to our customers using the client Product Ecosystem. Create content using the client Studio Editor to suit the customer's use cases.
  • Help develop standards and guidelines to ensure consistency in deliverables across projects.

Requirements:

  • A good Technical/Engineering bachelor's degree.
  • A background in Solutions/Technical Customer Success/Professional Services is preferred.
  • 3-6 years of relevant experience.
  • Good presentation, verbal, and written communication skills.
  • Technical Experience - Hands-on experience of JavaScript, CSS, HTML, Rest APIs, systems architecture, and security aspects is required.
  • Comfortable working in a fast-paced, dynamic, and evolving environment with the ability to develop product expertise, prioritize, and work on multiple customer projects concurrently.

Preferred Skills:

  • Excellent spoken English skills.
  • Awareness of diverse cultures and practices across geographies.
  • Knowledge of applications like ERP, CRM, CLM, etc.
  • Candidate from Engineering and Computer Science, IT background is preferred.


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