Digital Adoption Consultant
4 days ago
About Awign Expert:
We are a newly launched business division of Awign, a pioneer and largest player in the Gig Economy in India. Our vision is to uplift millions of careers.
Our platform helps businesses hire, assess, and manage high-skilled resources for gig-based projects. We provide our experts with a gateway to work for and build a freelance or consulting career with large-scale enterprises.
About the Role:
Duration: 12 months with possible extension
Location: Bangalore (Onsite)
Timings: Night Shift - 5:30 PM IST to 2:30 AM IST
Notice Period: Immediate Joiner Required
Estimated Salary: ₹1,200,000 - ₹1,500,000 per annum
Responsibilities:
- Work with global customers to identify their target audiences' training needs, acquire an understanding of customer applications and processes, derive actionable insights, and use cases to improve digital adoption.
- Collaborate with cross-functional teams to deliver innovative solutions and bring process efficiency to our customers.
- Consult, ideate, and propose optimal digital adoption solutions to our customers using the client Product Ecosystem. Create content using the client Studio Editor to suit the customer's use cases.
- Help develop standards and guidelines to ensure consistency in deliverables across projects.
Requirements:
- A good Technical/Engineering bachelor's degree.
- A background in Solutions/Technical Customer Success/Professional Services is preferred.
- 3-6 years of relevant experience.
- Good presentation, verbal, and written communication skills.
- Technical Experience - Hands-on experience of JavaScript, CSS, HTML, Rest APIs, systems architecture, and security aspects is required.
- Comfortable working in a fast-paced, dynamic, and evolving environment with the ability to develop product expertise, prioritize, and work on multiple customer projects concurrently.
Preferred Skills:
- Excellent spoken English skills.
- Awareness of diverse cultures and practices across geographies.
- Knowledge of applications like ERP, CRM, CLM, etc.
- Candidate from Engineering and Computer Science, IT background is preferred.
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