Digital Adoption Solutions Specialist
5 days ago
A cutting-edge Enterprise platform that empowers businesses to Hire, Assess, and Manage high-skilled resources for Gig-Based Projects. Our platform provides Experts with a gateway to work for and build a freelance/consulting career with large-scale Enterprises.
About the Role:
This 12-month assignment offers the opportunity to work with our global customers, identifying their target audiences' training needs, and deriving actionable insights to improve digital adoption. You will collaborate with cross-functional teams to deliver innovative solutions and bring process efficiency to our customers.
Responsibilities:
- Work with customers to understand their applications and processes, and propose optimal digital adoption solutions using the client Product Ecosystem.
- Create content using the client Studio Editor to suit the customer's use cases.
- Help develop standards and guidelines to ensure consistency in deliverables across projects.
Requirements:
- A good Technical/Engg bachelor's/Professional degree.
- 3-6 years of relevant experience in Solutions/Technical Customer Success/Professional Services.
- Excellent spoken English skills and awareness of diverse cultures and practices across geographies.
- Knowledge of applications like ERP, CRM, CLM, etc. such as Salesforce, MS Dynamics, SAP, Oracle, iCertis, etc would be an added advantage.
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