Digital Solutions Specialist

4 weeks ago


Bengaluru, Karnataka, India Adobe Full time

Our Mission

At Adobe, we're passionate about empowering people to create digital experiences that transform how companies interact with customers. We're committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity.

Key Responsibilities

The Digital Solutions Specialist will be responsible for translating business requirements into functional requirements for Adobe Learning Manager. This involves conducting discovery workshops to identify techno-functional requirements for SaaS systems and managing customers and end-to-end implementation of SaaS solutions.

Requirements

The ideal candidate will have a proven track record of managing customers and implementing SaaS solutions. They will need to be able to work quickly to establish trust and be the technology advisor on the engagement. Strong consulting and program management skills are essential, as well as the ability to work on multiple projects simultaneously.

Technical Expertise

The incumbent must be familiar with the technologies that drive learning solutions, at an expert level. Experience in implementing and supporting SaaS-based solutions, preferably LMS/CMS, is critical. Demonstrated experience in system integrations using APIs and practical application of Internet protocols is also required.

Stakeholder Management

The Digital Solutions Specialist will be responsible for managing internal stakeholders, working with Engineering, Product Management, Support, and Customer Success teams, and bringing in their expertise as required. They will need to demonstrate a level of competence in having 'convincing conversations' with senior leadership both internally within Adobe and with partners.



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