Senior Manager, Technology Adoption
4 hours ago
About the Role:
The Senior Manager, Technology Adoption, will lead the development and implementation of technology adoption strategies in the Client Success organisation.
Key Responsibilities:
- Plan, coordinate and execute technology adoption programs in consultation with regional Client Success leadership and country Client Success leadership.
- Interface with regional and country leadership in Sales, Service Delivery, Consulting and Solution Architecture to facilitate collaboration between teams for technology adoption and influence outcomes.
- Be responsible for providing practice leadership for the SLS in their role as the clients' trusted advisor for software, helping the clients realize value from their relationship with the organisation and ensuring the client's relationship experience is a positive one.
- Be accountable for the deployment and adoption of the software investments for AP / country clients as assigned.
Requirements:
- SME in software lifecycle management with at least 12 years of consulting / lifecycle management / technology deployment experience in enterprise software defined infrastructure in on-premise, hybrid cloud and Xaas environments.
- Extended demonstrable experience in an IT Services company managing technology lifecycle programs.
- Extended demonstrable experience in a client-facing role in consulting / lifecycle management / technology deployment.
- Should have preferably managed a team of software specialists focusing on adoption or displayed strong managerial ability in adoption.
What We Offer:
- A competitive salary and benefits package.
- Ongoing training and professional development opportunities.
- A dynamic and supportive work environment.
- The opportunity to work with a global leader in the IT industry.
Working at NTT DATA:
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimise and transform for long-term success. We invest over $3.6 billion each year in R&D to help organisations and society move confidently and sustainably into the digital future.
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