Digital Adoption Expert
3 days ago
Awign Expert is an Enterprise focused platform that helps businesses Hire, Assess and Manage high skilled resources for Gig Based Projects. We provide our Experts a gateway to work for and build a freelance/consulting career with large scale Enterprises.
We are a newly launched business division of Awign, which is one of the pioneers and currently the largest player in the Gig Economy in India. Our vision is to uplift millions of Careers.
About the Role:
Duration: 12 months with possible extension
Location: Bangalore (Onsite)
Timings: Night Shift - 5:30 PM IST to 2:30 AM IST
Notice Period: (Immediate Joiner - Required)
Benefits:
(A) Free Dinner
(B) Subsidised Cab facility for coming to office for Night Shift (5:30 PM - 2:30 AM)
(C) Free Cab facility for going home from office for Night Shift (5:30 PM - 2:30 AM)
Qualification and Experience:
A good Technical/Engg bachelor's/Professional degree.
A background in Solutions/Technical Customer Success/Professional Services is preferred
3-6 years of relevant experience.
Good presentation, verbal and written communication skills.
Technical Experience - Hands on experience of Javascript, CSS, HTML, Rest Api's , a knack for understanding systems, architecture, and security aspects is required.
Responsibilities:
- Work with our global customers to identify their target audiences training needs, acquire an understanding of customer applications and processes, derive actionable insights, and use cases to improve digital adoption
- Collaborate with cross-functional teams to deliver innovative solutions and bring process efficiency to our customers
- Consult, ideate, and propose optimal digital adoption solutions to our customers using the client Product Ecosystem. Create Content using the client Studio Editor to suit the customer's use cases
- Help develop standards and guidelines to ensure consistency in deliverables across projects.
Preferred Skills:
- Excellent spoken English skills (Frequently Communicate with North American clients)
- Awareness of diverse cultures and practices across geographies
- Javascript, CSS, HTML, Rest Api's ,systems architecture and security
- Knowledge of applications like ERP, CRM, CLM, etc. such as Salesforce, MS Dynamics, SAP, Oracle, iCertis, etc would be an added advantage
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