Digital Adoption Strategist
2 weeks ago
Awign Expert is an innovative platform that empowers businesses to hire, assess, and manage high-skilled resources for gig-based projects. Our platform provides a gateway for experts to work with large-scale enterprises and build a freelance or consulting career.
We are a newly launched business division of Awign, a pioneer and leading player in the gig economy in India. Our vision is to uplift millions of careers by revolutionizing how the world works.
About the RoleKey Responsibilities- Work with global customers to identify their target audience training needs and derive actionable insights to improve digital adoption.
- Collaborate with cross-functional teams to deliver innovative solutions and bring process efficiency to customers.
- Consult, ideate, and propose optimal digital adoption solutions to customers using their product ecosystem.
- Create content using their client studio editor to suit customer use cases.
- Good technical or engineering background with a bachelor's or professional degree.
- Preferably with a background in solutions or technical customer success and professional services.
- 3-6 years of relevant experience with good presentation, verbal, and written communication skills.
- Hands-on experience with JavaScript, CSS, HTML, and REST APIs, with a knack for understanding systems, architecture, and security aspects.
- Excellent spoken English skills with the ability to frequently communicate with North American clients.
- Awareness of diverse cultures and practices across geographies.
- Knowledge of enterprise applications like ERP, CRM, CLM, etc., such as Salesforce, MS Dynamics, SAP, Oracle, iCertis, etc.
What We Offer
- Free dinner.
- Subsidized cab facility for coming to office for night shifts.
- Free cab facility for going home from office for night shifts.
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